Westminster Canterbury Corporation
Richmond, VA · Medicare-certified home health agency (CCN 497755)
Patient survey (HHCAHPS): 4★
Serves: 28 ZIP codes (is yours included? →) · Phone: (804) 292-3500 · Verify on Medicare Care Compare ↗
Westminster Canterbury Corporation holds a 2.5-star CMS quality rating, below the Virginia state average of 3.5 stars, but its patient survey rating is 4 stars. This suggests patients report a positive experience even though the overall quality star score trails the state average.
Westminster Canterbury Corporation offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 28 ZIP codes from its Richmond, Virginia office.
Yes, Westminster Canterbury Corporation is Medicare-certified (CCN 497755, certified since May 30, 2018), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
Westminster Canterbury Corporation is a Medicare-certified home health agency based in Richmond, Virginia, certified since May 30, 2018. The agency is organized as a non-profit provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Westminster Canterbury Corporation holds a CMS quality star rating of 2.5, which is below the Virginia state average of 3.5 stars. The agency's patient survey star rating is 4 out of 5, reflecting patient-reported experience data collected separately from the quality star measure. On CMS timeliness measures, 90.91% of care episodes began care in a timely manner. For functional outcomes, 77.11% of patients showed improvement in walking or moving around during the course of care, based on CMS data.
Westminster Canterbury Corporation serves a broad geographic area, covering 28 ZIP codes from its Richmond, Virginia office. This scope indicates the agency serves patients across a wide portion of the greater Richmond region rather than a single neighborhood.
All ratings and performance figures cited here are drawn from CMS Care Compare data and reflect the data vintage provided to this directory; figures may be updated periodically by CMS. Families are encouraged to verify current ratings and measures directly on Medicare Care Compare before making care decisions, as CMS updates figures over time and star ratings can change.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Westminster Canterbury Corporation is Medicare-certified (CCN 497755) and has been certified since May 30, 2018, so Medicare covers eligible home health services ordered by a physician.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2.5-star CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 4 out of 5, based on CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures at the CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/497755?state=VA.
What areas and ZIP codes does this agency serve?
The agency serves 28 ZIP codes from its Richmond, Virginia location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this agency reports serving.
What questions should I ask before hiring this agency?
Contact the agency at (804) 292-3500 to ask about specific services, scheduling, and staff, and verify current performance data on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
The data provided does not address this distinction; contact the agency at (804) 292-3500 and consult Medicare Care Compare for general guidance on home health versus non-medical care.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since May 30, 2018.
Who owns this agency — for-profit, non-profit, or government?
Westminster Canterbury Corporation is a non-profit organization.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (804) 292-3500 to discuss payment and coverage details, and verify eligibility on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Westminster Canterbury Corporation at (804) 292-3500.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/30/2018. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.