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Westminster-Canterbury At Home, Llc

Virginia Beach, VA · Medicare-certified home health agency (CCN 497682)

CMS quality rating: 3★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): 4★
Serves: 32 ZIP codes (is yours included? →) · Phone: (757) 496-1653 · Verify on Medicare Care Compare ↗

Westminster-Canterbury At Home holds a 3-star CMS quality rating, below the Virginia average of 3.5 stars, but has a 4-star patient survey rating. This suggests patients report a positive experience even though the overall quality star rating trails the state average.

Westminster-Canterbury At Home provides Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 32 ZIP codes from its office in Virginia Beach, Virginia.

Yes, Westminster-Canterbury At Home is Medicare-certified (CCN 497682, certified since March 2012), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for individual patients should be confirmed with the agency or Medicare directly.

CMS quality vs. benchmarks
Westminster-Canterbur… Westminster-Canterbur…: 3★ 3★ VA average VA average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Westminster-Canterbury At Home, LLC is a Medicare-certified home health agency based in Virginia Beach, Virginia, certified since March 6, 2012. The agency is organized as a non-profit provider.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.

According to CMS Care Compare data, Westminster-Canterbury At Home holds an overall quality star rating of 3 out of 5, which falls below the Virginia state average of 3.5 stars. Its patient survey star rating is 4 out of 5, reflecting patient experience responses collected through the CMS Home Health CAHPS survey.

CMS data also reports that 80.70% of patients received timely initiation of care, and 86.65% of patients showed improvement in walking or moving around during the course of care. These figures come from the CMS Care Compare dataset and represent the most recent published vintage available at the time of this profile.

Westminster-Canterbury At Home serves a coverage area of 32 ZIP codes from its Virginia Beach office. Prospective patients and families are encouraged to review the agency's full quality measures, staffing data, and service area directly on Medicare Care Compare to confirm current details before making care decisions. No cost or pricing information is published by CMS for home health agencies.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Westminster-Canterbury At Home is Medicare-certified under CCN 497682, certified since March 6, 2012, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency's patient survey star rating is 4 out of 5, based on CMS Home Health CAHPS survey data.

How do I check this agency's quality and staffing record?

You can review detailed quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497682?state=VA.

What areas and ZIP codes does this agency serve?

The agency serves 32 ZIP codes from its office in Virginia Beach, Virginia.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 32 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing availability, specific service scheduling, and any recent quality measure updates; contact the agency at (757) 496-1653 and verify details on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled nursing and therapy services this agency provides, is medical care ordered by a doctor, while non-medical home care involves non-clinical assistance not covered by this agency's Medicare certification.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since March 6, 2012.

Who owns this agency — for-profit, non-profit, or government?

Westminster-Canterbury At Home is a non-profit organization.

How much does home health care cost and who pays?

CMS does not publish cost figures for home health agencies; contact the agency at (757) 496-1653 to discuss payment and coverage questions.

How do I contact this agency to start care?

You can reach Westminster-Canterbury At Home at (757) 496-1653 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 03/06/2012. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.