Troy Regional Medical Center Home Health
Troy, AL · Medicare-certified home health agency (CCN 017096)
Patient survey (HHCAHPS): 4★
Serves: 17 ZIP codes (is yours included? →) · Phone: (334) 403-4520 · Verify on Medicare Care Compare ↗
Troy Regional Medical Center Home Health holds a 2.5-star CMS quality rating, below the Alabama state average of 4 stars, but a 4-star patient survey rating. This means patients report a positive care experience even though the overall CMS quality score is lower than the state average.
Troy Regional Medical Center Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 17 ZIP codes from its office in Troy, Alabama.
Yes, Troy Regional Medical Center Home Health is Medicare-certified (CCN 017096), certified since October 27, 1992, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on the Medicare Care Compare website.
About this agency
Troy Regional Medical Center Home Health is a Medicare-certified home health agency based in Troy, Alabama, serving 17 ZIP codes in the surrounding area. The agency has been Medicare-certified since October 27, 1992, and operates under proprietary (for-profit) ownership.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, the agency holds a CMS quality star rating of 2.5 out of 5, which falls below the Alabama state average of 4 stars. Its patient survey star rating, which reflects patient experience of care, is 4 out of 5. Regarding process and outcome measures, the agency reports that 89.63% of patients received timely initiation of care, and 90.56% of patients showed improvement in walking or moving around during the course of care.
These figures reflect CMS Care Compare data and should be verified for the most current information, as ratings and measures are periodically updated by CMS. Families considering this agency are encouraged to review the Care Compare listing directly and to contact the agency for details not published by CMS, such as staffing levels, availability, and costs, none of which are disclosed in this public dataset.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Troy Regional Medical Center Home Health is Medicare-certified (CCN 017096), certified since October 27, 1992, so eligible services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a CMS quality star rating of 2.5 out of 5, which is below the Alabama state average of 4 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 4 out of 5, according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing data on the Medicare Care Compare website at the agency's listing page.
What areas and ZIP codes does this agency serve?
The agency serves 17 ZIP codes from its office in Troy, Alabama.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 17 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, availability, specific care plans, and costs by calling the agency directly at (334) 403-4520, and verify quality data on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since October 27, 1992.
Who owns this agency — for-profit, non-profit, or government?
The agency operates under proprietary, for-profit ownership.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (334) 403-4520 for cost details and payment options.
How do I contact this agency to start care?
You can contact the agency directly at (334) 403-4520 to inquire about starting care.
What were the agency's timely care and walking improvement measures?
CMS data shows 89.63% of patients received timely initiation of care and 90.56% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 10/27/1992. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.