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Special Touch Home Care Llc

Manchester, OH · Medicare-certified home health agency (CCN 369123)

CMS quality rating: 2.5★ (state average 3★ — below state average)
Patient survey (HHCAHPS): 3★
Serves: 149 ZIP codes (is yours included? →) · Phone: (937) 549-1843 · Verify on Medicare Care Compare ↗

Special Touch Home Care holds a 2.5-star CMS quality rating, below the Ohio state average of 3 stars, and a 3-star patient survey rating. These figures come from CMS Care Compare data.

Special Touch Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 149 ZIP codes from its Manchester, Ohio office.

Yes, Special Touch Home Care LLC is Medicare-certified, with CCN 369123, certified since August 2015, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare data.

CMS quality vs. benchmarks
Special Touch Home Ca… Special Touch Home Ca…: 2.5★ 2.5★ OH average OH average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Special Touch Home Care LLC is a Medicare-certified home health agency based in Manchester, Ohio, certified since August 5, 2015 (CCN 369123). The agency is organized as a proprietary (for-profit) business.

Special Touch Home Care offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. According to CMS Care Compare data, the agency serves 149 ZIP codes from its Manchester, Ohio office, indicating a broad service area.

Per the most recent CMS Care Compare data, Special Touch Home Care holds a CMS quality star rating of 2.5 out of 5, which falls below the Ohio state average of 3 stars. Its patient survey star rating is 3 out of 5, based on CMS's patient experience survey data.

On specific quality measures reported by CMS, 91.99% of patients received timely initiation of care, and 81.28% of patients showed improvement in walking or moving around during their episode of care.

These figures are drawn from CMS Care Compare data and reflect a specific data vintage published by CMS; figures may change as CMS updates its reporting. Consumers are encouraged to verify current ratings and measures directly on Medicare Care Compare before making care decisions.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Special Touch Home Care LLC is Medicare-certified (CCN 369123), certified since August 5, 2015, so eligible home health services are covered by Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 2.5-star CMS quality rating, which is below the Ohio state average of 3 stars, per CMS Care Compare data.

What do patients say about this agency in the CMS patient survey?

The agency has a 3-star patient survey rating according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/369123?state=OH.

What areas and ZIP codes does this agency serve?

According to CMS data, the agency serves 149 ZIP codes from its Manchester, Ohio location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 149 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about specific care plans, staff scheduling, and how they handle emergencies; contact the agency directly at (937) 549-1843 for details not covered by CMS data.

What is the difference between home health care and non-medical home care?

Home health care, as certified by Medicare, includes skilled services like nursing and therapy, while non-medical home care typically covers assistance with daily activities without medical services; this agency provides the former as listed in its services.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since August 5, 2015.

Who owns this agency — for-profit, non-profit, or government?

The agency is a proprietary, for-profit organization.

How much does home health care cost and who pays?

CMS Care Compare does not publish cost figures; contact the agency at (937) 549-1843 for cost information and payment options.

How do I contact this agency to start care?

You can reach Special Touch Home Care LLC at (937) 549-1843 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 08/05/2015. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.