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Smoky Mountain Home Health And Hospice, Inc

Newport, TN · Medicare-certified home health agency (CCN 447195)

CMS quality rating: 2★ (state average 4★ — below state average)
Patient survey (HHCAHPS): 5★
Serves: 58 ZIP codes (is yours included? →) · Phone: (423) 623-0233 · Verify on Medicare Care Compare ↗

Smoky Mountain Home Health And Hospice holds a 2-star CMS quality rating, below the Tennessee average of 4 stars, but it has a 5-star patient survey rating. This means clinical quality measures rank below the state average while patient-reported experience is rated highly.

Smoky Mountain Home Health And Hospice offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 58 ZIP codes from its Newport, Tennessee office.

Yes, Smoky Mountain Home Health And Hospice is Medicare-certified (CCN 447195, certified since 1982), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.

CMS quality vs. benchmarks
Smoky Mountain Home H… Smoky Mountain Home H…: 2★ 2★ TN average TN average: 4★ 4★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Smoky Mountain Home Health And Hospice, Inc is a Medicare-certified home health agency based in Newport, Tennessee, certified since December 28, 1982. The agency is organized as a proprietary (for-profit) business.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, Smoky Mountain Home Health And Hospice holds a CMS quality star rating of 2 stars, which is below the Tennessee state average of 4 stars. However, the agency's patient survey star rating is 5 stars, reflecting patient experience feedback collected separately from the quality star measure.

CMS data also reports that 96.77% of patients received timely initiation of care, and 79.55% of patients showed improvement in walking or moving around during the course of home health care, based on outcome measures tracked in Care Compare.

The agency's service area, per CMS data, spans 58 ZIP codes from its Newport, Tennessee office.

All star ratings, survey results, and outcome percentages cited here come from CMS Care Compare data and reflect the data vintage provided in that source at the time of this listing's creation. Families are encouraged to review the Care Compare listing directly for the most current figures before making care decisions, as CMS updates these figures periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Smoky Mountain Home Health And Hospice is Medicare-certified under CCN 447195, so Medicare-eligible home health services are covered when ordered by a physician.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 2-star CMS quality rating, which is below the Tennessee state average of 4 stars.

What do patients say about this agency in the CMS patient survey?

The agency has a 5-star patient survey rating according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review current ratings and detailed measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/447195?state=TN.

What areas and ZIP codes does this agency serve?

The agency serves 58 ZIP codes from its Newport, Tennessee office, per CMS data.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about specific staff availability, scheduling, and how they address the quality measures noted on Care Compare; contact the agency at (423) 623-0233 for details not covered in CMS data.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled services this agency provides (nursing, therapy, aide services), is medically ordered, while non-medical home care involves non-clinical support; CMS data only describes this agency's home health services.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since December 28, 1982.

Who owns this agency — for-profit, non-profit, or government?

The agency is listed as proprietary, meaning it is a for-profit organization.

How much does home health care cost and who pays?

CMS Care Compare does not publish cost figures; contact the agency at (423) 623-0233 to discuss payment and coverage details.

How do I contact this agency to start care?

You can contact Smoky Mountain Home Health And Hospice at (423) 623-0233 and verify current details on Medicare Care Compare.

Data: CMS Care Compare (Jul2026 refresh); certified since 12/28/1982. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.