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Sentara Home Care Services (Halifax)

South Boston, VA · Medicare-certified home health agency (CCN 497287)

CMS quality rating: 3.5★ (state average 3.5★ — at state average)
Patient survey (HHCAHPS): 4★
Serves: 28 ZIP codes (is yours included? →) · Phone: (434) 517-3339 · Verify on Medicare Care Compare ↗

Sentara Home Care Services (Halifax) holds a 3.5-star CMS quality rating, which is at the Virginia state average of 3.5, and a 4-star patient survey rating. These figures come from CMS Care Compare data.

Sentara Home Care Services (Halifax) offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. It serves 28 ZIP codes from its office in South Boston, Virginia.

Yes, Sentara Home Care Services (Halifax) is Medicare-certified, with CCN 497287, certified since May 2, 1984, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is drawn directly from CMS Care Compare records.

CMS quality vs. benchmarks
Sentara Home Care Ser… Sentara Home Care Ser…: 3.5★ 3.5★ VA average VA average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyHome Health Aide

About this agency

Sentara Home Care Services (Halifax) is a Medicare-certified home health agency based in South Boston, Virginia, providing Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. The agency is organized as a non-profit and has been Medicare-certified since May 2, 1984 (CCN 497287).

According to CMS Care Compare data, Sentara Home Care Services (Halifax) holds a quality star rating of 3.5 out of 5, which is at the Virginia state average of 3.5. Its patient survey star rating is 4 out of 5, reflecting feedback collected through the CMS Home Health Care CAHPS survey.

CMS data also reports that 99.80% of episodes of care began in a timely manner, and 88.59% of patients showed improvement in their ability to walk or move around during the course of care, based on the most recent CMS Care Compare data vintage referenced in this profile.

The agency's service area, per CMS records, spans 28 ZIP codes surrounding South Boston, Virginia. Prospective patients and families are encouraged to review the agency's full profile on Medicare Care Compare and to contact the agency directly to confirm current service availability, coverage areas, and specific care details not captured in CMS's published quality and outcomes data.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Sentara Home Care Services (Halifax) is Medicare-certified (CCN 497287, certified since 05/02/1984), so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3.5-star CMS quality rating, which is at the Virginia state average of 3.5.

What do patients say about this agency in the CMS patient survey?

The agency received a 4-star patient survey rating according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review the agency's full quality and staffing details at its Medicare Care Compare page: https://www.medicare.gov/care-compare/details/home-health/497287?state=VA.

What areas and ZIP codes does this agency serve?

The agency serves 28 ZIP codes from its South Boston, Virginia location, per CMS data.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current care team availability, coverage of your specific ZIP code, and how the agency coordinates with your physician; contact the agency at (434) 517-3339 for these details.

What is the difference between home health care and non-medical home care?

This data set does not describe non-medical home care; for information on the scope of services this agency provides, contact the agency at (434) 517-3339 and verify on Medicare Care Compare.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since May 2, 1984.

Who owns this agency — for-profit, non-profit, or government?

The agency is organized as a non-profit.

How much does home health care cost and who pays?

Cost figures are not published in CMS data; contact the agency at (434) 517-3339 and verify on Medicare Care Compare for cost and payment information.

How do I contact this agency to start care?

You can contact Sentara Home Care Services (Halifax) at (434) 517-3339 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 05/02/1984. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.