Sentara Home Care Services
Charlottesville, VA · Medicare-certified home health agency (CCN 497019)
Patient survey (HHCAHPS): 4★
Serves: 51 ZIP codes (is yours included? →) · Phone: (434) 654-2900 · Verify on Medicare Care Compare ↗
Sentara Home Care Services holds a 3-star CMS quality rating, which is below the Virginia state average of 3.5, and a 4-star patient survey rating. These figures come from CMS Care Compare data.
Sentara Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 51 ZIP codes from its office in Charlottesville, Virginia.
Yes, Sentara Home Care Services is Medicare-certified, with CCN 497019, certified since July 3, 1985, so eligible home health services ordered by a doctor are covered under Medicare. Contact the agency directly for specifics on your coverage situation.
About this agency
Sentara Home Care Services is a Medicare-certified home health agency based in Charlottesville, Virginia, certified since July 3, 1985. It is organized as a non-profit agency. The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, and serves 51 ZIP codes from its Charlottesville office.
According to CMS Care Compare data, Sentara Home Care Services holds a CMS quality star rating of 3, which falls below the Virginia state average of 3.5. Its patient survey star rating is 4. On the timely initiation of care measure, 98.16% of patients began care in a timely manner. On the walking or moving around improvement measure, 84.06% of patients showed improvement.
These figures reflect data reported on CMS Care Compare and are intended to describe the agency's current publicly reported performance rather than to make a recommendation. Ratings and outcome measures can change over time as CMS updates its data; families should review the Care Compare website directly for the most current figures before making a decision. The information here does not include cost figures, as CMS does not publish home health pricing. For details on staffing levels, specific service availability, or scheduling, contact the agency directly.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Sentara Home Care Services is Medicare-certified (CCN 497019) and has been since July 3, 1985, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a CMS quality star rating of 3, which is below the Virginia state average of 3.5, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 4 out of 5, based on CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review detailed quality and staffing information for this agency on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497019?state=VA.
What areas and ZIP codes does this agency serve?
The agency serves 51 ZIP codes from its office in Charlottesville, Virginia.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific service availability, staffing, and current quality outcomes; contact the agency at (434) 654-2900 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 3, 1985.
Who owns this agency — for-profit, non-profit, or government?
Sentara Home Care Services is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (434) 654-2900 for cost and payment details and verify coverage on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Sentara Home Care Services at (434) 654-2900 to inquire about starting care.
What is the agency's timely care and improvement performance?
According to CMS Care Compare, 98.16% of patients received timely initiation of care, and 84.06% of patients showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/03/1985. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.