Riverside Home Health
Newport News, VA · Medicare-certified home health agency (CCN 497467)
Patient survey (HHCAHPS): 5★
Serves: 93 ZIP codes (is yours included? →) · Phone: (757) 594-4600 · Verify on Medicare Care Compare ↗
Riverside Home Health holds a 3.5-star CMS quality rating, which is at the Virginia state average of 3.5 stars, and a 5-star patient survey rating. This suggests patients report a strong experience with this agency relative to its quality measure standing.
Riverside Home Health provides Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 93 ZIP codes from its Newport News, Virginia office.
Yes, Riverside Home Health is Medicare-certified, with CCN 497467, certified since 1993, so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details beyond Medicare certification status are provided here.
About this agency
Riverside Home Health is a Medicare-certified home health agency serving Newport News, Virginia, and the surrounding region. The agency has been Medicare-certified since May 12, 1993, and operates under non-profit ownership.
Riverside Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. Based on CMS Care Compare data, the agency holds a CMS quality star rating of 3.5, which is at the Virginia state average of 3.5 stars. Its patient survey star rating is 5 stars, reflecting patient experience responses collected through the CMS survey process.
According to the same CMS data, 98.34% of patients began receiving care in a timely manner, and 86.78% of patients showed improvement in walking or moving around during their episode of care. These figures are drawn from CMS's published home health quality measures.
Riverside Home Health's service area extends to 93 ZIP codes from its Newport News, Virginia office, indicating a broad coverage area within the region.
All ratings and measures referenced here come from CMS Care Compare data and reflect a specific data snapshot; figures may be updated periodically by CMS. Prospective patients and families are encouraged to verify current ratings and coverage details directly through Medicare Care Compare or by contacting the agency.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Riverside Home Health is Medicare-certified (CCN 497467), certified since May 12, 1993, so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
Riverside Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency holds a 3.5-star CMS quality rating, which is at the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures at the CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/497467?state=VA.
What areas and ZIP codes does this agency serve?
Riverside Home Health serves 93 ZIP codes from its office in Newport News, Virginia.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 93 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, care plans, and specific service availability by calling the agency at (757) 594-4600 and verifying details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This data does not define that distinction; contact the agency at (757) 594-4600 for clarification and verify service details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Riverside Home Health has been Medicare-certified since May 12, 1993.
Who owns this agency — for-profit, non-profit, or government?
Riverside Home Health is a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (757) 594-4600 to discuss payment and coverage details.
How do I contact this agency to start care?
You can reach Riverside Home Health at (757) 594-4600 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/12/1993. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.