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Promise Care Nj

West New York, NJ · Medicare-certified home health agency (CCN 317064)

CMS quality rating: 4.5★ (state average 4★ — above state average)
Patient survey (HHCAHPS): 3★
Serves: 21 ZIP codes (is yours included? →) · Phone: (201) 418-6800 · Verify on Medicare Care Compare ↗

Promise Care Nj holds a 4.5-star CMS quality rating, above the New Jersey state average of 4 stars, and a 3-star patient survey rating. These figures come from CMS Care Compare data.

Promise Care Nj offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 21 ZIP codes from its West New York, New Jersey office.

Yes, Promise Care Nj is Medicare-certified (CCN 317064, certified since 07/08/1981), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes from CMS records.

CMS quality vs. benchmarks
Promise Care Nj Promise Care Nj: 4.5★ 4.5★ NJ average NJ average: 4★ 4★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Promise Care Nj is a Medicare-certified home health agency based in West New York, New Jersey, certified since 07/08/1981 (CCN 317064). The agency operates as a proprietary (for-profit) organization.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.

According to CMS Care Compare data, Promise Care Nj holds an overall quality star rating of 4.5 out of 5, which is above the New Jersey state average of 4 stars. Its patient survey star rating is 3 out of 5, reflecting patient experience responses collected as part of the CMS Home Health Care CAHPS survey.

CMS process and outcome measures show that 98.34% of patients received timely initiation of care, and 94.88% of patients showed improvement in ambulation (walking or moving around) during the course of care, based on the same CMS data vintage.

Promise Care Nj reports serving 21 ZIP codes from its West New York, New Jersey office location.

All ratings, percentages, and quality figures referenced here are drawn directly from CMS Care Compare data and reflect the most recent publicly reported data vintage available. Families are encouraged to review the Care Compare listing directly for the most current figures and to contact the agency to confirm current service area and availability details not published by CMS.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Promise Care Nj is Medicare-certified (CCN 317064, certified since 07/08/1981), so eligible home health services ordered by a doctor are covered under Medicare.

What services does this agency offer?

Promise Care Nj offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 4.5-star CMS quality rating, above the New Jersey state average of 4 stars.

What do patients say about this agency in the CMS patient survey?

The agency's CMS patient survey star rating is 3 out of 5.

How do I check this agency's quality and staffing record?

You can review Promise Care Nj's full CMS Care Compare profile at https://www.medicare.gov/care-compare/details/home-health/317064?state=NJ.

What areas and ZIP codes does this agency serve?

Promise Care Nj reports serving 21 ZIP codes from its West New York, New Jersey office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 21 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, specific ZIP codes served, and scheduling; contact the agency at (201) 418-6800 and verify details on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled nursing and therapy services this agency offers, is medically ordered care, while non-medical home care (not offered here) typically covers non-clinical daily living support; contact the agency at (201) 418-6800 for specifics.

How long has this agency been Medicare-certified?

Promise Care Nj has been Medicare-certified since 07/08/1981.

Who owns this agency — for-profit, non-profit, or government?

Promise Care Nj is a proprietary, for-profit agency, according to CMS ownership records.

How much does home health care cost and who pays?

CMS does not publish cost figures for this agency; contact Promise Care Nj at (201) 418-6800 and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Promise Care Nj at (201) 418-6800.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/08/1981. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.