Preferred Home Health
Florence, AL · Medicare-certified home health agency (CCN 017177)
Patient survey (HHCAHPS): 5★
Serves: 24 ZIP codes (is yours included? →) · Phone: (256) 246-9972 · Verify on Medicare Care Compare ↗
Preferred Home Health holds a 4.5-star CMS quality rating, above the Alabama state average of 4 stars, and a 5-star patient survey rating. These figures come from CMS Care Compare data.
Preferred Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 24 ZIP codes from its Florence, Alabama office.
Yes, Preferred Home Health is Medicare-certified (CCN 017177, certified since August 15, 2013), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details beyond certification status should be confirmed with the agency or Medicare directly.
About this agency
Preferred Home Health is a Medicare-certified home health agency located in Florence, Alabama, certified since August 15, 2013 (CCN 017177). The agency is organized as a proprietary (for-profit) business and offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Preferred Home Health holds an overall quality star rating of 4.5 out of 5, which is above the Alabama state average of 4 stars. The agency's patient survey star rating is 5 out of 5, reflecting patient experience feedback collected through the CMS patient survey process.
On process and outcome measures reported by CMS, the agency shows a timely initiation of care rate of 100.00%, meaning all reported patients began care within the expected timeframe. Additionally, 96.67% of patients showed improvement in walking or moving around during the course of care, based on CMS-reported outcome data.
Preferred Home Health serves a geographic area covering 24 ZIP codes from its Florence, Alabama office. All figures cited here reflect CMS Care Compare data as published; ratings and measures are subject to periodic CMS updates, so consumers should verify current figures directly on Care Compare before making decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Preferred Home Health is Medicare-certified (CCN 017177) and has been certified since August 15, 2013, so eligible services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Preferred Home Health has a 4.5-star CMS quality rating, which is above the Alabama state average of 4 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures at the CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/017177?state=AL.
What areas and ZIP codes does this agency serve?
The agency serves 24 ZIP codes from its Florence, Alabama location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staffing, scheduling, and specific care plans by calling the agency at (256) 246-9972, and reviewing its Care Compare profile for current ratings.
How long has this agency been Medicare-certified?
Preferred Home Health has been Medicare-certified since August 15, 2013.
Who owns this agency — for-profit, non-profit, or government?
Preferred Home Health is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (256) 246-9972 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Preferred Home Health at (256) 246-9972.
How were patients' timely care and walking improvement outcomes reported?
CMS data shows a 100.00% timely initiation of care rate and a 96.67% rate of patients showing improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/15/2013. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.