Personal Touch Homecare Of Va
Newport News, VA · Medicare-certified home health agency (CCN 497081)
Patient survey (HHCAHPS): 3★
Serves: 82 ZIP codes (is yours included? →) · Phone: (757) 595-8005 · Verify on Medicare Care Compare ↗
Personal Touch Homecare Of Va holds a 3-star CMS quality rating, below the Virginia average of 3.5, and a 3-star patient survey rating. These figures come from CMS Care Compare data.
Personal Touch Homecare Of Va offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 82 ZIP codes from its Newport News, VA office.
Yes, Personal Touch Homecare Of Va is Medicare-certified (CCN 497081, certified since 1992), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS records.
About this agency
Personal Touch Homecare Of Va is a Medicare-certified home health agency based in Newport News, Virginia, certified since August 19, 1992. The agency is organized as a proprietary (for-profit) entity and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Personal Touch Homecare Of Va holds a CMS quality star rating of 3, which falls below the Virginia state average of 3.5 stars. Its patient survey star rating is also 3 stars, based on CMS's patient experience survey data. In terms of specific outcome measures reported by CMS, the agency's rate of providing timely initiation of care is 97.58%, and 82.48% of patients showed improvement in walking or moving around during their care episode.
Personal Touch Homecare Of Va serves a broad geographic area, with service extending to 82 ZIP codes from its Newport News office. This CMS Care Compare data reflects the most recent publicly reported vintage available at the time of this profile. Families considering this agency are encouraged to review the full, current record directly on Medicare Care Compare and to contact the agency directly to confirm service availability for a specific address before starting care.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Personal Touch Homecare Of Va is Medicare-certified under CCN 497081, so Medicare-eligible home health services are covered when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 3 stars, per CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review its full record on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497081?state=VA.
What areas and ZIP codes does this agency serve?
The agency serves 82 ZIP codes from its Newport News, VA office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 82 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staff availability, scheduling, and specific service area coverage by calling the agency directly at (757) 595-8005 and verifying details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
The data provided does not address this distinction; contact the agency at (757) 595-8005 for clarification.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since August 19, 1992.
Who owns this agency \u2014 for-profit, non-profit, or government?
The agency is a proprietary, for-profit organization.
How much does home health care cost and who pays?
Cost figures are not published by CMS; contact the agency at (757) 595-8005 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Personal Touch Homecare Of Va at (757) 595-8005 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/19/1992. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.