Personal Touch Home Care Of W. Va, Inc.
Hurricane, WV · Medicare-certified home health agency (CCN 517145)
Patient survey (HHCAHPS): 4★
Serves: 70 ZIP codes (is yours included? →) · Phone: (304) 202-3864 · Verify on Medicare Care Compare ↗
Personal Touch Home Care Of W. Va holds a 2.5-star CMS quality rating, which is below the West Virginia state average of 3.5 stars, but it has a 4-star patient survey rating. Families should weigh both figures together and check current data on Medicare Care Compare.
Personal Touch Home Care Of W. Va provides Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 70 ZIP codes from its office in Hurricane, West Virginia.
Yes, Personal Touch Home Care Of W. Va is Medicare-certified, with CCN 517145, certified since September 21, 2017, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes directly from CMS Care Compare data.
About this agency
Personal Touch Home Care Of W. Va, Inc. is a Medicare-certified home health agency based in Hurricane, West Virginia, certified since September 21, 2017. The agency is organized as a proprietary (for-profit) business.
According to CMS Care Compare data, Personal Touch Home Care Of W. Va offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a wide area, covering 70 ZIP codes from its Hurricane, WV office.
On CMS's quality star rating system, the agency holds a 2.5-star overall quality rating, which falls below the West Virginia state average of 3.5 stars. Its patient survey star rating, which reflects patient experience responses, stands at 4 stars. CMS data also show that 76.65% of patients received timely initiation of care, and 77.35% of patients demonstrated improvement in walking or moving around during the course of care.
These figures come from CMS Care Compare data and reflect the most recently published data vintage available on the Care Compare platform at the time of this profile. Families considering this agency are encouraged to review the current figures directly on Medicare Care Compare, as star ratings and outcome measures are updated periodically. No cost information is published by CMS, and staffing levels, language capabilities, and specific service availability are not included in this data set.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Personal Touch Home Care Of W. Va is Medicare-certified (CCN 517145) and has been since September 21, 2017, so eligible services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2.5-star CMS quality rating, which is below the West Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/517145?state=WV.
What areas and ZIP codes does this agency serve?
The agency serves 70 ZIP codes from its office in Hurricane, WV.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 70 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staffing availability, specific service scheduling, and how they coordinate with your physician; contact the agency at (304) 202-3864 for details not covered in CMS data.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medical care ordered by a physician, while non-medical home care typically covers non-clinical personal assistance; CMS data here reflects only the former.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since September 21, 2017.
Who owns this agency — for-profit, non-profit, or government?
The agency is a proprietary, for-profit organization.
How much does home health care cost and who pays?
CMS does not publish cost figures for this agency; contact the agency at (304) 202-3864 and verify current details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Personal Touch Home Care Of W. Va at (304) 202-3864.
Data: CMS Care Compare (Jul2026 refresh); certified since 09/21/2017. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.