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Ozarks Healthcare At Home, Home Health

West Plains, MO · Medicare-certified home health agency (CCN 267186)

CMS quality rating: 3.5★ (state average 3.5★ — at state average)
Patient survey (HHCAHPS): 5★
Serves: 38 ZIP codes (is yours included? →) · Phone: (417) 256-3133 · Verify on Medicare Care Compare ↗

Ozarks Healthcare At Home, Home Health holds a 3.5-star CMS quality rating, which is at the Missouri state average of 3.5 stars, and a 5-star patient survey rating. These figures come from CMS Care Compare data.

Ozarks Healthcare At Home, Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 38 ZIP codes from its West Plains, Missouri office.

Yes, Ozarks Healthcare At Home, Home Health is Medicare-certified, with CCN 267186, certified since March 9, 1984, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare data.

CMS quality vs. benchmarks
Ozarks Healthcare At … Ozarks Healthcare At …: 3.5★ 3.5★ MO average MO average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Ozarks Healthcare At Home, Home Health is a Medicare-certified home health agency based in West Plains, Missouri, certified since March 9, 1984. The agency is organized as a non-profit provider.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.

According to CMS Care Compare data, the agency holds a CMS quality star rating of 3.5, which is at the Missouri state average of 3.5 stars. Its patient survey star rating is 5 stars. CMS data also reports that 99.35% of patients received timely initiation of care, and 88.24% of patients showed improvement in walking or moving around during their episode of care.

The agency reports serving 38 ZIP codes from its West Plains, Missouri office, indicating a broad regional service area.

All ratings and performance figures cited here are drawn from CMS Care Compare data and reflect the data vintage provided in this listing; figures may be updated periodically by CMS. Families should verify current ratings and service details directly with the agency or through Medicare Care Compare before making care decisions, as this profile does not include cost information, staffing levels, or availability details, which are not published by CMS.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Ozarks Healthcare At Home, Home Health is Medicare-certified (CCN 267186), certified since March 9, 1984, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3.5-star CMS quality rating, which is at the Missouri state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency received a 5-star patient survey rating according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review current ratings and performance data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/267186?state=MO.

What areas and ZIP codes does this agency serve?

The agency serves 38 ZIP codes from its West Plains, Missouri location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 38 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about specific service availability, scheduling, and staffing for your situation by contacting the agency directly at (417) 256-3133 and verifying details on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled services this agency provides (nursing, therapy, aide care), is medically ordered and Medicare-covered, whereas non-medical home care involves non-clinical assistance not addressed in this CMS data.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since March 9, 1984.

Who owns this agency — for-profit, non-profit, or government?

The agency is organized as a non-profit provider.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (417) 256-3133 and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can contact the agency by phone at (417) 256-3133 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 03/09/1984. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.