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Otterbein Universal Home Health & Hospice

Bellefontaine, OH · Medicare-certified home health agency (CCN 367404)

CMS quality rating: 4★ (state average 3★ — above state average)
Patient survey (HHCAHPS): 5★
Serves: 39 ZIP codes (is yours included? →) · Phone: (937) 593-1605 · Verify on Medicare Care Compare ↗

Otterbein Universal Home Health & Hospice holds a 4-star CMS quality rating, above the Ohio state average of 3, and a 5-star patient survey rating. These figures come from CMS Care Compare data.

Otterbein Universal Home Health & Hospice offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 39 ZIP codes from its Bellefontaine, Ohio office.

Yes, Otterbein Universal Home Health & Hospice is Medicare-certified, with CCN 367404, certified since September 18, 1985, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare data.

CMS quality vs. benchmarks
Otterbein Universal H… Otterbein Universal H…: 4★ 4★ OH average OH average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Otterbein Universal Home Health & Hospice is a Medicare-certified home health agency based in Bellefontaine, Ohio, certified since September 18, 1985. The agency is organized as a non-profit provider (CCN 367404).

Otterbein Universal offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, Otterbein Universal holds a 4-star overall quality rating, placing it above the Ohio state average of 3 stars. The agency's patient survey rating is 5 stars, reflecting patient experience feedback collected through the CMS survey process. On specific quality measures reported by CMS, 98.28% of patients began receiving care in a timely manner, and 90.71% of patients showed improvement in their ability to walk or move around during the course of care.

Otterbein Universal Home Health & Hospice serves a service area covering 39 ZIP codes from its Bellefontaine, Ohio office.

All ratings, percentages, and quality measures cited here are drawn from CMS Care Compare data and reflect the most recent publicly reported vintage available at the time of this profile. Families are encouraged to verify current figures directly on Medicare Care Compare, as CMS updates this data periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Otterbein Universal Home Health & Hospice is Medicare-certified (CCN 367404), certified since September 18, 1985, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Otterbein Universal holds a 4-star CMS quality rating, which is above the Ohio state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

The agency has a 5-star patient survey rating according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/367404?state=OH.

What areas and ZIP codes does this agency serve?

The agency serves 39 ZIP codes from its Bellefontaine, Ohio office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this agency reports serving.

What questions should I ask before hiring this agency?

The data does not cover specific questions to ask; contact the agency at (937) 593-1605 and verify details on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

This is not addressed by the provided data; contact the agency at (937) 593-1605 for clarification and verify on Medicare Care Compare.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since September 18, 1985.

Who owns this agency — for-profit, non-profit, or government?

Otterbein Universal Home Health & Hospice is a non-profit organization.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (937) 593-1605 to discuss payment and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Otterbein Universal Home Health & Hospice at (937) 593-1605.

Data: CMS Care Compare (Jul2026 refresh); certified since 09/18/1985. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.