Metro Pavia @ Home- San Juan
San Juan, PR · Medicare-certified home health agency (CCN 407009)
Patient survey (HHCAHPS): 3★
Serves: 66 ZIP codes (is yours included? →) · Phone: (787) 705-6982 · Verify on Medicare Care Compare ↗
Metro Pavia @ Home- San Juan holds a 5-star CMS quality rating, above the Puerto Rico average of 3.5, and a 3-star patient survey rating. These figures come from CMS Care Compare data.
Metro Pavia @ Home- San Juan offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide. It serves 66 ZIP codes from its San Juan, PR office.
Yes, Metro Pavia @ Home- San Juan is Medicare-certified (CCN 407009, certified since 1977), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is reported on CMS Care Compare.
About this agency
Metro Pavia @ Home- San Juan is a Medicare-certified home health agency located in San Juan, Puerto Rico, certified since April 5, 1977. The agency is organized as a proprietary (for-profit) business.
According to CMS Care Compare data, the agency offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide.
CMS assigns the agency a quality star rating of 5 out of 5, which is above the Puerto Rico state average of 3.5 stars. The agency's patient survey star rating is 3 out of 5, reflecting patient experience feedback collected through CMS's Home Health Care CAHPS survey.
On timeliness of care, CMS data shows that 98.32% of patients began receiving home health services in a timely manner. For functional outcomes, 100.00% of patients showed improvement in walking or moving around during their episode of care, based on CMS-reported measures.
The agency reports serving 66 ZIP codes from its San Juan office, indicating a broad regional service area.
All ratings, percentages, and quality measures cited here come from CMS Care Compare data and should be verified for the most current figures, as CMS updates this information periodically. Prospective patients and families are encouraged to consult the official Care Compare listing directly for the latest details before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Metro Pavia @ Home- San Juan is Medicare-certified (CCN 407009, certified since 1977), so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 5-star CMS quality rating, which is above Puerto Rico's average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 3 out of 5, based on CMS's Home Health Care CAHPS survey data.
How do I check this agency's quality and staffing record?
You can review detailed quality measures and staffing information on the official Medicare Care Compare page at https://www.medicare.gov/care-compare/details/home-health/407009?state=PR.
What areas and ZIP codes does this agency serve?
The agency reports serving 66 ZIP codes from its San Juan, PR location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 66 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific service availability, and scheduling by calling the agency directly at (787) 705-6982, and verify quality data on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, as offered by this Medicare-certified agency, includes skilled services like nursing and therapy ordered by a doctor; non-medical home care involves non-skilled assistance and is not addressed in this CMS data.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since April 5, 1977.
Who owns this agency — for-profit, non-profit, or government?
The agency is a proprietary, for-profit organization according to CMS ownership data.
How much does home health care cost and who pays?
CMS Care Compare does not publish cost figures; contact the agency at (787) 705-6982 for cost details and verify coverage information on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Metro Pavia @ Home- San Juan by phone at (787) 705-6982 to inquire about starting services.
Data: CMS Care Compare (Jul2026 refresh); certified since 04/05/1977. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.