Mercyhealth At Home
Rockford, IL · Medicare-certified home health agency (CCN 147029)
Patient survey (HHCAHPS): 4★
Serves: 44 ZIP codes (is yours included? →) · Phone: (815) 971-3550 · Verify on Medicare Care Compare ↗
Mercyhealth At Home holds a 3-star CMS quality rating, which is at the Illinois state average of 3 stars, and it has a 4-star patient survey rating. These figures come from CMS Care Compare data.
Mercyhealth At Home offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 44 ZIP codes from its Rockford, Illinois office.
Yes, Mercyhealth At Home is Medicare-certified, with CCN 147029, certified since July 1, 1966, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is reported through CMS Care Compare.
About this agency
Mercyhealth At Home is a Medicare-certified home health agency based in Rockford, Illinois, certified since July 1, 1966. The agency is organized as a non-profit provider (CCN 147029). It offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Mercyhealth At Home holds an overall quality star rating of 3, which is at the Illinois state average of 3 stars. Its patient survey star rating is 4 stars, reflecting patient experience feedback collected through the CMS Home Health Care CAHPS survey. On CMS-reported clinical measures, the agency shows a timely initiation of care rate of 97.01%, meaning care began promptly within the recommended window for the large majority of patients. The measure tracking improvement in patients' ability to walk or move safely stands at 84.97%.
Mercyhealth At Home reports serving 44 ZIP codes from its Rockford, Illinois office, indicating a broad regional service area. All ratings and percentages cited here are drawn from CMS Care Compare data; prospective patients and families should verify current figures directly on Care Compare, as CMS updates these figures periodically. This profile does not include cost information, as CMS does not publish home health pricing data.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Mercyhealth At Home is Medicare-certified (CCN 147029), certified since July 1, 1966, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Mercyhealth At Home has a 3-star overall CMS quality rating, which is at the Illinois state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star CMS patient survey rating, based on the Home Health Care CAHPS survey data reported to Care Compare.
How do I check this agency's quality and staffing record?
You can review Mercyhealth At Home's current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/147029?state=IL.
What areas and ZIP codes does this agency serve?
Mercyhealth At Home reports serving 44 ZIP codes from its Rockford, Illinois location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, care plan customization, and how they coordinate with your physician; contact the agency at (815) 971-3550 for specifics not listed here.
How long has this agency been Medicare-certified?
Mercyhealth At Home has been Medicare-certified since July 1, 1966.
Who owns this agency — for-profit, non-profit, or government?
Mercyhealth At Home is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (815) 971-3550 and check with Medicare or your insurer for coverage and cost details.
How do I contact this agency to start care?
You can reach Mercyhealth At Home at (815) 971-3550 to inquire about starting care.
What percentage of patients received timely initiation of care?
CMS Care Compare data show a timely care initiation rate of 97.01% for this agency.
What percentage of patients showed improvement in walking or moving safely?
According to CMS data, 84.97% of patients showed improvement in this measure at Mercyhealth At Home.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1966. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.