Matrix Home Health Services
El Paso, TX · Medicare-certified home health agency (CCN 679217)
Patient survey (HHCAHPS): 4★
Serves: 28 ZIP codes (is yours included? →) · Phone: (915) 633-8104 · Verify on Medicare Care Compare ↗
Matrix Home Health Services holds a 3.5-star CMS quality rating, above the Texas state average of 3 stars, and a 4-star patient survey rating. These figures come from CMS Care Compare data.
Matrix Home Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care. It serves 28 ZIP codes from its office in El Paso, Texas.
Yes, Matrix Home Health Services is Medicare-certified, with CCN 679217, certified since February 3, 2003, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare data.
About this agency
Matrix Home Health Services is a Medicare-certified home health agency based in El Paso, Texas, certified since February 3, 2003. The agency operates as a proprietary (for-profit) organization and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Matrix Home Health Services holds a CMS quality star rating of 3.5, which is above the Texas state average of 3 stars. The agency's patient survey star rating is 4 out of 5, reflecting patient-reported experiences collected through CMS's standardized survey process.
CMS data also reports that 100.00% of patients began receiving care in a timely manner after referral, a measure of how quickly the agency initiates services. Additionally, 85.86% of patients showed improvement in their ability to walk or move around during the course of care, based on CMS outcome measures.
Matrix Home Health Services serves a broad geographic area, covering 28 ZIP codes from its El Paso, Texas office. All ratings and performance figures cited here are drawn from CMS Care Compare data and reflect the most recently published data vintage available at the time of this profile. Prospective patients and families are encouraged to verify current figures directly on Medicare Care Compare before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Matrix Home Health Services is Medicare-certified (CCN 679217) and has been since February 3, 2003, so eligible services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Matrix Home Health Services has a CMS quality star rating of 3.5, which is above the Texas state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 4 out of 5, based on CMS's standardized patient experience survey.
How do I check this agency's quality and staffing record?
You can review Matrix Home Health Services' full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/679217?state=TX.
What areas and ZIP codes does this agency serve?
The agency serves 28 ZIP codes from its office in El Paso, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific staff availability, scheduling, and how services will be coordinated with your doctor; contact the agency at (915) 633-8104 for these details and verify on Medicare Care Compare.
How long has this agency been Medicare-certified?
Matrix Home Health Services has been Medicare-certified since February 3, 2003.
Who owns this agency — for-profit, non-profit, or government?
The agency is classified as proprietary, meaning it is a for-profit organization.
How much does home health care cost and who pays?
Cost details are not published by CMS; contact the agency at (915) 633-8104 to discuss payment options and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Matrix Home Health Services at (915) 633-8104 to inquire about starting care.
What is this agency's timely care performance?
CMS data reports that 100.00% of the agency's patients began receiving care in a timely manner after referral.
Does this agency help patients improve mobility?
According to CMS data, 85.86% of patients showed improvement in their ability to walk or move around during care.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/03/2003. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.