Intouch Home Care, Inc.
Santa Clara, CA · Medicare-certified home health agency (CCN 059774)
Patient survey (HHCAHPS): 2★
Serves: 90 ZIP codes (is yours included? →) · Phone: (408) 394-9529 · Verify on Medicare Care Compare ↗
Intouch Home Care, Inc. holds a 4-star CMS quality rating, above the California state average of 3 stars, but its patient survey rating is 2 stars. Families should weigh both figures, which come from CMS Care Compare data.
Intouch Home Care, Inc. offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 90 ZIP codes from its Santa Clara, CA office.
Yes, Intouch Home Care, Inc. is Medicare-certified, with CCN 059774, certified since December 20, 2016, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be confirmed on Medicare Care Compare.
About this agency
Intouch Home Care, Inc. is a Medicare-certified home health agency located in Santa Clara, California, certified since December 20, 2016 (CCN 059774). The agency is organized as a proprietary (for-profit) business.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Intouch Home Care holds an overall quality star rating of 4 out of 5, which is above the California state average of 3 stars. Its patient survey star rating is 2 out of 5, reflecting how patients rated their experience with the agency in CMS surveys. Among CMS-reported outcome measures, the agency reports that 98.88% of patients received timely initiation of care, and 86.73% of patients showed improvement in walking or moving around during their episode of care.
Intouch Home Care reports serving 90 ZIP codes from its Santa Clara, CA office, indicating a broad service area across the surrounding region.
All ratings and performance figures cited here come from CMS Care Compare data and should be verified directly at the official Care Compare listing, as this information is updated periodically. Consumers considering home health services should confirm current ratings, service areas, and staff availability directly with the agency before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Intouch Home Care, Inc. is Medicare-certified (CCN 059774) since December 20, 2016, so eligible home health services are covered by Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Intouch Home Care has a 4-star CMS quality rating, which is above the California state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 2 out of 5 stars, based on CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Intouch Home Care's full quality data at the official CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/059774?state=CA.
What areas and ZIP codes does this agency serve?
Intouch Home Care reports serving 90 ZIP codes from its Santa Clara, CA location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 90 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, scheduling, and how outcomes like timely care and walking improvement are achieved; contact the agency at (408) 394-9529 for specifics not covered in CMS data.
What is the difference between home health care and non-medical home care?
This data does not describe non-medical home care services; Intouch Home Care is certified for skilled home health services such as nursing and therapy. For clarification, contact the agency at (408) 394-9529.
How long has this agency been Medicare-certified?
Intouch Home Care has been Medicare-certified since December 20, 2016.
Who owns this agency — for-profit, non-profit, or government?
Intouch Home Care is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (408) 394-9529 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Intouch Home Care, Inc. at (408) 394-9529 to inquire about starting services.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/20/2016. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.