Hospital Metropolitano Dr Pila Home Care
Ponce, PR · Medicare-certified home health agency (CCN 407003)
Patient survey (HHCAHPS): 2★
Serves: 28 ZIP codes (is yours included? →) · Phone: (787) 848-5600 · Verify on Medicare Care Compare ↗
Hospital Metropolitano Dr Pila Home Care holds a 4-star CMS quality rating, above the Puerto Rico state average of 3.5 stars, but its patient survey rating is lower at 2 stars. This suggests strong clinical quality measures alongside more mixed patient survey feedback, according to CMS Care Compare data.
Hospital Metropolitano Dr Pila Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 28 ZIP codes from its office in Ponce, PR.
Yes, Hospital Metropolitano Dr Pila Home Care is Medicare-certified (CCN 407003), certified since August 10, 1970, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details depend on individual Medicare benefits and physician orders.
About this agency
Hospital Metropolitano Dr Pila Home Care is a Medicare-certified home health agency based in Ponce, PR, certified since August 10, 1970. The agency is organized as a proprietary (for-profit) provider and offers a full range of home health services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Hospital Metropolitano Dr Pila Home Care holds an overall quality star rating of 4 out of 5, which is above the Puerto Rico state average of 3.5 stars. Its patient survey star rating, which reflects feedback collected directly from patients and caregivers, stands at 2 out of 5.
CMS process and outcome measures show that the agency began home health care in a timely manner for 73.47% of patients, and 97.50% of patients showed improvement in their ability to walk or move around during their care episode, based on the same CMS data set.
The agency reports serving 28 ZIP codes from its Ponce, PR location, indicating a moderately broad service area within the region.
All ratings and measures cited here reflect the most recently published CMS Care Compare data and may be updated periodically by CMS. Families should consult Medicare Care Compare directly for the latest figures before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Hospital Metropolitano Dr Pila Home Care is Medicare-certified (CCN 407003) and has been since August 10, 1970, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 4-star CMS quality rating, which is above the Puerto Rico state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 2 out of 5, based on patient and caregiver feedback collected by CMS.
How do I check this agency's quality and staffing record?
You can review the agency's full quality data and staffing measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/407003?state=PR.
What areas and ZIP codes does this agency serve?
The agency serves 28 ZIP codes from its office in Ponce, PR.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific services needed, current staffing availability, and how the agency's quality measures apply to your situation; contact the agency at (787) 848-5600 for details not covered by CMS data.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medically ordered care, while non-medical home care typically involves non-clinical assistance; the data provided does not address non-medical care options.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since August 10, 1970.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary, for-profit provider.
How much does home health care cost and who pays?
Specific cost figures are not published by CMS; contact the agency at (787) 848-5600 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Hospital Metropolitano Dr Pila Home Care at (787) 848-5600 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/10/1970. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.