Hope In Home Care, Llc
Newport News, VA · Medicare-certified home health agency (CCN 497581)
Patient survey (HHCAHPS): 4★
Serves: 49 ZIP codes (is yours included? →) · Phone: (757) 873-3410 · Verify on Medicare Care Compare ↗
Hope In Home Care holds a 1.5-star CMS quality rating, below the Virginia average of 3.5 stars, but a 4-star patient survey rating. This means clinical quality measures are below state average while patient experience feedback is relatively high.
Hope In Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 49 ZIP codes from its office in Newport News, Virginia.
Yes, Hope In Home Care, LLC is Medicare-certified (CCN 497581, certified since July 10, 2003), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Hope In Home Care, LLC is a Medicare-certified home health agency based in Newport News, Virginia, certified since July 10, 2003. The agency is organized as a proprietary (for-profit) business. It offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, and serves a coverage area spanning 49 ZIP codes from its Newport News office.
According to CMS Care Compare data, Hope In Home Care holds an overall quality star rating of 1.5 stars, which is below the Virginia state average of 3.5 stars. Its patient survey star rating is 4 stars, reflecting patient experience feedback collected separately from the clinical quality measures. Among CMS process and outcome measures, 90.43% of patients received timely initiation of care, and 51.05% of patients showed improvement in walking or moving around during the course of care.
These figures are drawn from CMS Care Compare data and represent a snapshot in time; ratings, measures, and service areas can change as CMS updates its data. Families considering this agency should review the current listing on Medicare Care Compare directly and contact the agency to confirm any details not covered by CMS-reported measures, such as staff availability, languages spoken, or scheduling.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Hope In Home Care, LLC is Medicare-certified (CCN 497581, certified since July 10, 2003), so eligible home health services are covered when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
It has a 1.5-star CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497581?state=VA.
What areas and ZIP codes does this agency serve?
The agency, based in Newport News, VA, serves 49 ZIP codes.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 49 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about the specific CMS measures that matter most to your needs, such as timely care and walking improvement, and confirm current service availability by calling (757) 873-3410.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 10, 2003.
Who owns this agency — for-profit, non-profit, or government?
Hope In Home Care, LLC is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
CMS does not publish cost figures; contact the agency at (757) 873-3410 and check with Medicare or your insurance provider for cost and coverage details.
How do I contact this agency to start care?
You can reach Hope In Home Care, LLC at (757) 873-3410 to inquire about starting services.
What were the agency's timely care and walking improvement measures?
90.43% of patients received timely initiation of care, and 51.05% showed improvement in walking or moving around, per CMS Care Compare data.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/10/2003. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.