Highlands Home Health
Scottsboro, AL · Medicare-certified home health agency (CCN 017104)
Patient survey (HHCAHPS): 5★
Serves: 24 ZIP codes (is yours included? →) · Phone: (256) 259-4840 · Verify on Medicare Care Compare ↗
Highlands Home Health holds a 3-star CMS quality rating, below the Alabama state average of 4, but it has a 5-star patient survey rating. This means patients report a strong experience even though its overall quality star rating trails the state average.
Highlands Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services. It serves 24 ZIP codes from its Scottsboro, AL office.
Yes, Highlands Home Health is Medicare-certified (CCN 017104, certified since January 13, 1993), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
Highlands Home Health is a Medicare-certified home health agency based in Scottsboro, Alabama, certified since January 13, 1993 (CCN 017104). The agency operates as a proprietary (for-profit) organization and offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.
According to CMS Care Compare data, Highlands Home Health holds a CMS quality star rating of 3, which is below the Alabama state average of 4 stars. However, its patient survey star rating is 5, the highest possible score, reflecting patient experience feedback collected through CMS surveys. In terms of outcome measures reported by CMS, 96.33% of patients received timely initiation of care, and 86.77% of patients showed improvement in walking or moving around during the course of their home health episode.
Highlands Home Health serves a coverage area spanning 24 ZIP codes from its Scottsboro office. Families and caregivers considering this agency are encouraged to review the full, current details on CMS Care Compare, as star ratings, survey results, and outcome percentages are updated periodically and this profile reflects a snapshot of that CMS data vintage. As with any home health agency, prospective patients should confirm current quality metrics, service area coverage, and specific care arrangements directly with the agency prior to starting services.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Highlands Home Health is Medicare-certified (CCN 017104) and has been since January 13, 1993, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Highlands Home Health has a 3-star CMS quality rating, which is below the Alabama state average of 4 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating, the highest possible score in CMS's patient experience survey data.
How do I check this agency's quality and staffing record?
You can review current ratings and outcome data on Medicare Care Compare at the agency's listing page.
What areas and ZIP codes does this agency serve?
Highlands Home Health serves 24 ZIP codes from its Scottsboro, Alabama location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, availability, and specific care plans by calling the agency directly at (256) 259-4840, and reviewing its latest metrics on Medicare Care Compare.
How long has this agency been Medicare-certified?
Highlands Home Health has been Medicare-certified since January 13, 1993.
Who owns this agency or or government?
Highlands Home Health is a proprietary, for-profit agency.
How much does home health care cost and who pays?
Specific cost information is not provided in CMS data; contact the agency at (256) 259-4840 or check Medicare.gov for coverage and cost details.
How do I contact this agency to start care?
You can reach Highlands Home Health at (256) 259-4840 to inquire about starting services.
What percentage of patients receive timely care and show improvement in walking?
CMS data shows 96.33% of patients received timely initiation of care and 86.77% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 01/13/1993. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.