Gentiva Health Services
Washington, NC · Medicare-certified home health agency (CCN 347329)
Patient survey (HHCAHPS): 5★
Serves: 51 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗
Gentiva Health Services holds a 5-star CMS quality rating, above the North Carolina state average of 3.5, and a 5-star patient survey rating. These figures come from CMS Care Compare data.
Gentiva Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 51 ZIP codes from its Washington, North Carolina office.
Yes, Gentiva Health Services is Medicare-certified (CCN 347329, certified since 2002), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is listed on CMS Care Compare.
About this agency
Gentiva Health Services is a Medicare-certified home health agency located in Washington, North Carolina, certified since November 7, 2002. The agency is organized as a proprietary (for-profit) business.
According to CMS Care Compare data, Gentiva Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
Per the most recent CMS Care Compare data vintage, the agency holds a CMS Quality Star Rating of 5 stars, which is above the North Carolina state average of 3.5 stars. Its Patient Survey Star Rating is also 5 stars, reflecting patient experience feedback collected through the CMS survey process.
On process and outcome measures reported by CMS, the agency shows a timely initiation of care rate of 99.90%, meaning nearly all patients began receiving care promptly after referral. Its measure for improvement in walking or moving around stands at 97.87%, indicating a high percentage of patients who saw improvement in this functional area while under the agency's care.
Gentiva Health Services reports serving 51 ZIP codes from its Washington, NC location, indicating a broad regional service area.
All ratings and measures cited here are drawn directly from CMS Care Compare data and reflect the reporting period on file with CMS at the time of publication. Families should verify current figures directly on Medicare Care Compare before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Gentiva Health Services is Medicare-certified under CCN 347329, certified since November 2002, so covered home health services ordered by a doctor are eligible for Medicare payment.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, per CMS Care Compare data.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 5-star CMS quality rating, which is above the North Carolina state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347329?state=NC.
What areas and ZIP codes does this agency serve?
Gentiva Health Services reports serving 51 ZIP codes from its Washington, NC office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific care plans, and availability by contacting the agency directly, since this information is not published in CMS data; verify current details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services this agency provides, involves skilled medical services such as nursing and therapy ordered by a doctor, whereas non-medical home care typically covers non-clinical assistance not reflected in this CMS data set.
How long has this agency been Medicare-certified?
Gentiva Health Services has been Medicare-certified since November 7, 2002.
Who owns this agency — for-profit, non-profit, or government?
The agency is listed as proprietary, meaning it is a for-profit organization, according to CMS ownership data.
How much does home health care cost and who pays?
Cost figures are not published by CMS; contact the agency directly for cost details and verify coverage on Medicare Care Compare.
How do I contact this agency to start care?
A phone number was not provided in the available data; please verify current contact information on Medicare Care Compare at the listed CCN 347329 page.
Data: CMS Care Compare (Jul2026 refresh); certified since 11/07/2002. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.