Gentiva Health Services
Hickory, NC · Medicare-certified home health agency (CCN 347300)
Patient survey (HHCAHPS): 5★
Serves: 56 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗
Gentiva Health Services holds a 4-star CMS quality rating, above the North Carolina state average of 3.5, and a 5-star patient survey rating. These ratings come from CMS Care Compare data.
Gentiva Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 56 ZIP codes from its Hickory, NC office, according to CMS Care Compare data.
Yes, Gentiva Health Services is Medicare-certified, with CCN 347300, certified since May 30, 1996, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is drawn from CMS Care Compare records.
About this agency
Gentiva Health Services is a Medicare-certified home health agency located in Hickory, North Carolina. The agency has been Medicare-certified since May 30, 1996, and operates as a proprietary (for-profit) organization.
Gentiva Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. According to CMS Care Compare data, the agency serves 56 ZIP codes from its Hickory, NC office.
Per the same CMS Care Compare data, Gentiva Health Services holds a CMS quality star rating of 4 out of 5, which is above the North Carolina state average of 3.5 stars. The agency's patient survey star rating is 5 out of 5, reflecting patient-reported experiences collected by CMS.
On specific quality measures reported by CMS, 99.86% of patients received timely initiation of care after referral, and 91.61% of patients showed improvement in walking or moving around during the course of care. These figures come from the CMS Care Compare dataset and represent a specific reporting period; families should check the Care Compare website directly for the most current data vintage and details.
This profile is built solely from CMS Care Compare data. No cost information is published by CMS, and none is provided here. Prospective patients and families are encouraged to verify current details directly with the agency and on Medicare Care Compare before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Gentiva Health Services is Medicare-certified (CCN 347300, certified since May 30, 1996), so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
Gentiva Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 4-star CMS quality rating, above the North Carolina state average of 3.5 stars, per CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Gentiva Health Services' full quality record on Medicare Care Compare at the agency's listing page (CCN 347300).
What areas and ZIP codes does this agency serve?
According to CMS data, the agency serves 56 ZIP codes from its Hickory, NC office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 56 this agency reports serving.
What questions should I ask before hiring this agency?
The data provided does not include specific guidance; contact the agency directly and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This data does not define that distinction; contact the agency to discuss the specific services listed, such as nursing, therapy, and aide care.
How long has this agency been Medicare-certified?
Gentiva Health Services has been Medicare-certified since May 30, 1996.
Who owns this agency — for-profit, non-profit, or government?
Gentiva Health Services is classified as a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS and is not included in this data; contact the agency and verify with Medicare Care Compare for coverage details.
How do I contact this agency to start care?
A phone number was not provided in this data; verify current contact details on Medicare Care Compare at the agency's listing (CCN 347300).
Data: CMS Care Compare (Jul2026 refresh); certified since 05/30/1996. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.