First Health Home Care - Richmond
Rockingham, NC · Medicare-certified home health agency (CCN 347041)
Patient survey (HHCAHPS): 5★
Serves: 24 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗
First Health Home Care - Richmond holds a 3-star CMS quality rating, below the North Carolina average of 3.5, but a 5-star patient survey rating. This means patients reported a very positive experience even though the overall quality star rating is below the state average.
First Health Home Care - Richmond offers Nursing Care, Physical Therapy, Occupational Therapy, Medical Social Services, and Home Health Aide services. It serves 24 ZIP codes from its Rockingham, North Carolina office.
Yes, First Health Home Care - Richmond is Medicare-certified, with CCN 347041, certified since July 25, 1972, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on the Medicare Care Compare website.
About this agency
First Health Home Care - Richmond is a Medicare-certified home health agency based in Rockingham, North Carolina, operating under non-profit ownership. The agency has been Medicare-certified since July 25, 1972.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, First Health Home Care - Richmond holds a CMS quality star rating of 3 out of 5, which falls below the North Carolina state average of 3.5 stars. In contrast, the agency's patient survey star rating is 5 out of 5, reflecting patient feedback collected through CMS surveys.
CMS data also reports a timely initiation of care measure of 98.99%, indicating the percentage of patients who began receiving care in a timely manner. The measure for improvement in patients' ability to walk or move around stands at 83.97%.
First Health Home Care - Richmond serves a service area covering 24 ZIP codes from its Rockingham, North Carolina office.
These figures are drawn from CMS Care Compare data. Prospective patients and families should consult the official Care Compare listing directly for the most current figures and to verify details before making care decisions, as star ratings and performance measures are periodically updated by CMS.
Questions families ask
Does Medicare pay for care from this agency?
Yes, First Health Home Care - Richmond is Medicare-certified (CCN 347041), certified since July 25, 1972, so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the North Carolina state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review official ratings and measures at the CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/347041?state=NC.
What areas and ZIP codes does this agency serve?
First Health Home Care - Richmond serves 24 ZIP codes from its Rockingham, North Carolina location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific staffing, availability, and care plans directly; contact the agency and verify current details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 25, 1972.
Who owns this agency — for-profit, non-profit, or government?
First Health Home Care - Richmond is a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency directly and verify details on Medicare Care Compare.
How do I contact this agency to start care?
A phone number was not provided in this data; please verify contact details on the Medicare Care Compare listing at https://www.medicare.gov/care-compare/details/home-health/347041?state=NC.
What is the timely initiation of care rate for this agency?
CMS data shows a timely care initiation rate of 98.99% for this agency.
What percentage of patients improved their ability to walk under this agency's care?
According to CMS data, 83.97% of patients showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/25/1972. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.