First Call Home Health Agency, Llc
Salem, OR · Medicare-certified home health agency (CCN 387147)
Patient survey (HHCAHPS): 4★
Serves: 54 ZIP codes (is yours included? →) · Phone: (503) 371-4567 · Verify on Medicare Care Compare ↗
First Call Home Health Agency holds a 2.5-star CMS quality rating, below the Oregon state average of 3 stars, but its patient survey rating is 4 stars. Families should weigh both figures and review the latest data on Medicare Care Compare.
First Call Home Health Agency provides Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 54 ZIP codes from its Salem, Oregon office.
Yes, First Call Home Health Agency is Medicare-certified, with CCN 387147, certified since May 15, 2003, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
First Call Home Health Agency, LLC is a Medicare-certified home health agency based in Salem, Oregon, certified since May 15, 2003. The agency is organized as a non-profit entity and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, First Call Home Health Agency holds a CMS quality star rating of 2.5 stars, which is below the Oregon state average of 3 stars. However, the agency's patient survey star rating is 4 stars, based on patient experience surveys collected through CMS Care Compare.
Additional CMS quality measures show that 97.79% of patients began receiving care in a timely manner after referral, and 76.41% of patients showed improvement in their ability to walk or move around during their episode of care. These figures are drawn from CMS Care Compare data.
First Call Home Health Agency serves a broad geographic area, covering 54 ZIP codes from its Salem, Oregon office. Families and caregivers are encouraged to review the most current ratings and measures directly on the Medicare Care Compare website, as CMS data is updated periodically and figures cited here represent a specific data vintage rather than real-time information.
Questions families ask
Does Medicare pay for care from this agency?
Yes, First Call Home Health Agency is Medicare-certified (CCN 387147), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2.5-star CMS quality rating, which is below the Oregon state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency holds a 4-star patient survey rating on CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing details at the official Medicare Care Compare page: https://www.medicare.gov/care-compare/details/home-health/387147?state=OR.
What areas and ZIP codes does this agency serve?
The agency serves 54 ZIP codes from its Salem, Oregon location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, specific service availability, and how the agency's ratings have changed recently; contact the agency at (503) 371-4567 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since May 15, 2003.
Who owns this agency — for-profit, non-profit, or government?
First Call Home Health Agency, LLC is organized as a non-profit entity.
How much does home health care cost and who pays?
Cost information is not published in CMS data; contact the agency at (503) 371-4567 to discuss payment and coverage details, and verify on Medicare Care Compare.
How do I contact this agency to start care?
You can reach First Call Home Health Agency at (503) 371-4567 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/15/2003. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.