Enhabit Home Health (Richmond)
Richmond, VA · Medicare-certified home health agency (CCN 497653)
Patient survey (HHCAHPS): 4★
Serves: 123 ZIP codes (is yours included? →) · Phone: (804) 562-4252 · Verify on Medicare Care Compare ↗
Enhabit Home Health (Richmond) holds a 2-star CMS quality rating, below the Virginia state average of 3.5 stars, and a 4-star patient survey rating. This means clinical outcome measures rate below the state average, while patient experience feedback rates favorably.
Enhabit Home Health (Richmond) offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services. It serves 123 ZIP codes from its Richmond, VA office.
Yes, Enhabit Home Health (Richmond) is Medicare-certified (CCN 497653), certified since December 5, 2009, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Enhabit Home Health (Richmond) is a Medicare-certified home health agency serving the Richmond, VA area, certified since December 5, 2009 (CCN 497653). The agency is organized as a proprietary (for-profit) provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.
According to CMS Care Compare data, Enhabit Home Health (Richmond) holds an overall quality star rating of 2 out of 5, which is below the Virginia state average of 3.5 stars. Its patient survey star rating, drawn from the CMS Home Health CAHPS survey, is 4 out of 5, reflecting patient experience feedback separate from the clinical quality rating.
On process and outcome measures reported by CMS, the agency began care in a timely manner for 93.10% of patients, and 77.96% of patients showed improvement in their ability to walk or move around during the course of care.
Enhabit Home Health (Richmond) reports serving 123 ZIP codes from its Richmond, VA location, indicating a broad regional service area.
All star ratings, survey results, and outcome percentages referenced here are sourced from CMS Care Compare data and are subject to periodic updates by CMS; consumers should verify current figures directly on the Care Compare website before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Enhabit Home Health (Richmond) is Medicare-certified (CCN 497653), so Medicare covers eligible home health services when ordered by a physician.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2-star overall CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 4-star patient survey rating from CMS's Home Health CAHPS survey.
How do I check this agency's quality and staffing record?
You can review detailed quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497653?state=VA.
What areas and ZIP codes does this agency serve?
The agency reports serving 123 ZIP codes from its Richmond, VA location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 123 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, care plans, and recent outcome data; call the agency at (804) 562-4252 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medical care ordered by a doctor, whereas non-medical home care involves non-clinical assistance not covered under this agency's Medicare-certified services listed here.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since December 5, 2009.
Who owns this agency — for-profit, non-profit, or government?
Enhabit Home Health (Richmond) is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost details are not published in this data; contact the agency at (804) 562-4252 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Enhabit Home Health (Richmond) at (804) 562-4252 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/05/2009. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.