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Encompass Health Home Health

Ludlow, MA · Medicare-certified home health agency (CCN 227611)

CMS quality rating: 3★ (state average 3★ — at state average)
Patient survey (HHCAHPS): 4★
Serves: 136 ZIP codes (is yours included? →) · Phone: (413) 610-2324 · Verify on Medicare Care Compare ↗

Encompass Health Home Health holds a 3-star CMS quality rating, which is at the Massachusetts state average of 3 stars, along with a 4-star patient survey rating. This suggests average overall quality performance combined with above-average patient-reported experience, based on CMS Care Compare data.

Encompass Health Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology. It serves 136 ZIP codes from its office in Ludlow, Massachusetts.

Yes, Encompass Health Home Health is Medicare-certified, with CCN 227611, certified since March 23, 2015, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for specific services should be confirmed with the agency or Medicare directly.

CMS quality vs. benchmarks
Encompass Health Home… Encompass Health Home…: 3★ 3★ MA average MA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech Pathology

About this agency

Encompass Health Home Health is a Medicare-certified home health agency located in Ludlow, Massachusetts, serving 136 ZIP codes in the surrounding region. The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology services. It operates under proprietary (for-profit) ownership and has been Medicare-certified since March 23, 2015 (CCN 227611).

According to CMS Care Compare data, Encompass Health Home Health holds an overall quality star rating of 3 out of 5, which is at the Massachusetts state average of 3 stars. The agency's patient survey star rating is 4 out of 5, reflecting patient experience feedback collected through the CMS survey process. On CMS timeliness measures, 99.63% of patients began receiving care in a timely manner. The agency also reports that 84.28% of patients showed improvement in walking or moving around during their episode of care, based on CMS outcome measures.

These ratings and measures are drawn from CMS Care Compare data and reflect the most recently published data vintage available at the time of this profile. Families considering this agency are encouraged to review the full record directly on Medicare Care Compare and to contact the agency directly to confirm current service availability, staffing, and other details not published by CMS.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Encompass Health Home Health is Medicare-certified (CCN 227611) and has been since March 23, 2015, so Medicare-eligible home health services ordered by a doctor are covered.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3-star overall quality rating, which is at the Massachusetts state average of 3 stars, per CMS Care Compare data.

What do patients say about this agency in the CMS patient survey?

The agency has a patient survey star rating of 4 out of 5 based on CMS Care Compare survey data.

How do I check this agency's quality and staffing record?

You can review detailed quality and outcome data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/227611?state=MA.

What areas and ZIP codes does this agency serve?

The agency serves 136 ZIP codes from its office in Ludlow, Massachusetts.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 136 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staff availability, specific service scheduling, and how they coordinate with your physician; contact the agency at (413) 610-2324 for these details.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since March 23, 2015.

Who owns this agency — for-profit, non-profit, or government?

The agency is proprietary, meaning it is a for-profit organization.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (413) 610-2324 and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Encompass Health Home Health at (413) 610-2324 to inquire about starting care.

What percentage of patients received timely care from this agency?

According to CMS data, 99.63% of patients began receiving care in a timely manner.

How many patients showed improvement in walking after care from this agency?

CMS outcome data shows 84.28% of patients improved in walking or moving around during their care episode.

Data: CMS Care Compare (Jul2026 refresh); certified since 03/23/2015. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.