Empathy Care, Inc.
Van Nuys, CA · Medicare-certified home health agency (CCN 757437)
Patient survey (HHCAHPS): not surveyed
Serves: 92 ZIP codes (is yours included? →) · Phone: (800) 318-5053 · Verify on Medicare Care Compare ↗
Empathy Care, Inc. holds a 4.5-star CMS quality rating, above the California state average of 3 stars. Patient survey star rating data was not available in the CMS dataset provided, so that measure is not yet confirmed.
The specific services offered by Empathy Care, Inc. were not listed in the available CMS data, so families should contact the agency directly to confirm offerings such as nursing, therapy, or aide services. The agency serves 92 ZIP codes from its Van Nuys, CA office.
Yes, Empathy Care, Inc. is Medicare-certified (CCN 757437, certified since 09/29/2022), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for specific services should be confirmed with the agency or Medicare directly.
About this agency
Empathy Care, Inc. is a Medicare-certified home health agency located in Van Nuys, California, serving 92 ZIP codes from its office. The agency has been Medicare-certified since 09/29/2022, identified by CMS Certification Number (CCN) 757437.
According to CMS Care Compare data, Empathy Care, Inc. holds a CMS quality star rating of 4.5 out of 5, which is above the California state average of 3 stars. The agency's specific ownership type (for-profit, non-profit, or government) is not included in the available data, so this detail is not stated here.
Patient survey star rating data was not provided in the available CMS dataset, so Empathy Care, Inc. should be considered not yet rated on that specific measure until confirmed directly on Medicare Care Compare.
On CMS timeliness measures, 100.00% of patients began receiving care in a timely manner, reflecting prompt initiation of services after referral. Additionally, 92.30% of patients showed improvement in walking or moving around during their episode of care, per CMS outcome measures.
The specific services offered by this agency (such as nursing, physical therapy, occupational therapy, speech therapy, or home health aide services) were not specified in the available data. Prospective patients and families are encouraged to contact the agency directly or review the CMS Care Compare listing for full service details.
All ratings and measures cited here are drawn from CMS Care Compare data and should be verified for the most current data vintage.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Empathy Care, Inc. is Medicare-certified (CCN 757437) and has been since 09/29/2022, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer (nursing, physical therapy, occupational therapy, speech, aide)?
The specific list of services was not included in the available data; call the agency at (800) 318-5053 or check the CMS Care Compare listing to confirm.
What is this agency's CMS quality star rating and how does it compare to the state average?
Empathy Care, Inc. has a CMS quality star rating of 4.5 out of 5, which is above the California state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
Patient survey star rating data was not provided; contact the agency at (800) 318-5053 or check Medicare Care Compare for this information.
How do I check this agency's quality and staffing record?
You can review Empathy Care, Inc.'s full quality data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/757437?state=CA.
What areas and ZIP codes does this agency serve?
Empathy Care, Inc. serves 92 ZIP codes from its office in Van Nuys, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 92 this agency reports serving.
What questions should I ask before hiring this agency?
Families may want to ask about specific services offered, staffing, and scheduling directly by calling (800) 318-5053, since this information is not in the CMS dataset provided.
How long has this agency been Medicare-certified?
Empathy Care, Inc. has been Medicare-certified since 09/29/2022.
Who owns this agency — for-profit, non-profit, or government?
Ownership type was not included in the available CMS data; contact the agency at (800) 318-5053 to confirm.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact Empathy Care, Inc. at (800) 318-5053 to discuss coverage and any potential costs.
How do I contact this agency to start care?
You can reach Empathy Care, Inc. at (800) 318-5053 to inquire about starting care.
What do the timely care and improvement measures show for this agency?
CMS data shows 100.00% of patients began care in a timely manner and 92.30% showed improvement in walking or moving around during their care episode.
Data: CMS Care Compare (Jul2026 refresh); certified since 09/29/2022. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.