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Crest Home Health & Hospice, Llc

Coeur D'Alene, ID · Medicare-certified home health agency (CCN 137070)

CMS quality rating: 2.5★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): 3★
Serves: 12 ZIP codes (is yours included? →) · Phone: (208) 765-4343 · Verify on Medicare Care Compare ↗

Crest Home Health & Hospice holds a 2.5-star CMS quality rating, below the Idaho state average of 3.5 stars, and a 3-star patient survey rating. These ratings are based on CMS Care Compare data.

Crest Home Health & Hospice offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves 12 ZIP codes from its Coeur D'Alene, Idaho office.

Yes, Crest Home Health & Hospice is Medicare-certified, with CCN 137070, certified since 1994, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.

CMS quality vs. benchmarks
Crest Home Health & H… Crest Home Health & H…: 2.5★ 2.5★ ID average ID average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Crest Home Health & Hospice, LLC is a Medicare-certified home health agency located in Coeur D'Alene, Idaho, certified since March 17, 1994. The agency is organized as a non-profit entity and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, Crest Home Health & Hospice holds an overall quality star rating of 2.5 stars, which falls below the Idaho state average of 3.5 stars. The agency's patient survey star rating is 3 stars, reflecting patient feedback collected through the CMS Home Health Care CAHPS survey.

On measures of care delivery, CMS data show that 99.15% of patients began receiving care in a timely manner after referral. Additionally, 71.70% of patients demonstrated improvement in their ability to walk or move around during the course of home health care, according to the most recent CMS Care Compare data.

Crest Home Health & Hospice serves a service area covering 12 ZIP codes from its Coeur D'Alene, Idaho office. Prospective patients and families are encouraged to review the full CMS Care Compare profile for the most current ratings and measures, as CMS updates this data periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Crest Home Health & Hospice is Medicare-certified (CCN 137070) and has been certified since March 17, 1994, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Crest Home Health & Hospice has a 2.5-star CMS quality rating, which is below the Idaho state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency has a 3-star patient survey rating according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review Crest Home Health & Hospice's full quality and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/137070?state=ID.

What areas and ZIP codes does this agency serve?

The agency serves 12 ZIP codes from its Coeur D'Alene, Idaho location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 12 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing, specific services available for your needs, and how they coordinate care with your physician; contact the agency at (208) 765-4343 for specifics not covered in CMS data.

What is the difference between home health care and non-medical home care?

Home health care, like the services this agency provides, includes skilled nursing and therapy ordered by a doctor, whereas non-medical home care typically covers personal assistance without clinical services; this distinction is based on general CMS service definitions, not agency-specific data.

How long has this agency been Medicare-certified?

Crest Home Health & Hospice has been Medicare-certified since March 17, 1994.

Who owns this agency — for-profit, non-profit, or government?

The agency is organized as a non-profit entity.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (208) 765-4343 and verify details on Medicare Care Compare.

How do I contact this agency to start care?

You can contact Crest Home Health & Hospice at (208) 765-4343 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 03/17/1994. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.