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Concierge Home Care

St. Augustine, FL · Medicare-certified home health agency (CCN 687130)

CMS quality rating: 3.5★ (state average 3.5★ — at state average)
Patient survey (HHCAHPS): 2★
Serves: 21 ZIP codes (is yours included? →) · Phone: (904) 224-8025 · Verify on Medicare Care Compare ↗

Concierge Home Care holds a 3.5-star CMS quality rating, which is at the Florida state average of 3.5, and a 2-star patient survey rating. These figures come from CMS Care Compare data.

The specific services offered by Concierge Home Care were not listed in the available CMS data, so callers should contact the agency directly to confirm which services, such as nursing or therapy, are provided. The agency serves 21 ZIP codes from its office in St. Augustine, Florida.

Yes, Concierge Home Care is Medicare-certified, with CCN 687130, certified since October 17, 2021, so eligible home health services ordered by a doctor are covered under Medicare. Contact the agency directly for details on how billing and coverage apply to your specific situation.

CMS quality vs. benchmarks
Concierge Home Care Concierge Home Care: 3.5★ 3.5★ FL average FL average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★

About this agency

Concierge Home Care is a Medicare-certified home health agency based in St. Augustine, Florida, serving 21 ZIP codes in the surrounding area. The agency has been Medicare-certified since October 17, 2021, under CMS Certification Number (CCN) 687130.

According to CMS Care Compare data, Concierge Home Care holds a quality star rating of 3.5, which is at the Florida state average of 3.5. Its patient survey star rating is 2 stars, based on responses from patients who received care through the agency. CMS data also show that 99.47% of the agency's patients began care in a timely manner, and 87.96% of patients showed improvement in their ability to walk or move around during the course of care.

Ownership type for this agency was not provided in the available data, so it is not stated here. Services offered by Concierge Home Care were also not specified in the data supplied; anyone seeking a specific service, such as skilled nursing, physical therapy, occupational therapy, speech therapy, or home health aide support, should contact the agency directly or review its listing on Medicare Care Compare to confirm current offerings.

All ratings and percentages cited above reflect CMS Care Compare data and are subject to periodic updates by CMS; readers should consult the official Care Compare page for the most current figures.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Concierge Home Care is Medicare-certified (CCN 687130, certified since October 17, 2021), so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

The specific services offered were not included in the available data; call the agency at (904) 224-8025 or check the Care Compare listing to confirm.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3.5-star CMS quality rating, which is at the Florida state average of 3.5.

What do patients say about this agency in the CMS patient survey?

The agency's patient survey star rating is 2 stars, according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review the agency's full quality and staffing details on its Medicare Care Compare page at https://www.medicare.gov/care-compare/details/home-health/687130?state=FL.

What areas and ZIP codes does this agency serve?

Concierge Home Care serves 21 ZIP codes from its office in St. Augustine, Florida.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 21 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about the specific services provided, current staffing availability, and how they coordinate with your physician; call (904) 224-8025 for details.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled services Medicare-certified agencies such as this one may provide, involves medical services ordered by a doctor, while non-medical home care covers non-clinical support; contact the agency at (904) 224-8025 to clarify what they offer.

How long has this agency been Medicare-certified?

Concierge Home Care has been Medicare-certified since October 17, 2021.

Who owns this agency — for-profit, non-profit, or government?

Ownership type was not included in the available data; contact the agency at (904) 224-8025 to ask directly.

How much does home health care cost and who pays?

Cost information is not published by CMS and was not included in this data; contact the agency at (904) 224-8025 for cost details and payment options.

How do I contact this agency to start care?

You can reach Concierge Home Care at (904) 224-8025.

Data: CMS Care Compare (Jul2026 refresh); certified since 10/17/2021. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.