Concierge Home Care
Lakeland, FL · Medicare-certified home health agency (CCN 687086)
Patient survey (HHCAHPS): 2★
Serves: 43 ZIP codes (is yours included? →) · Phone: (863) 644-5991 · Verify on Medicare Care Compare ↗
Concierge Home Care holds a 3.5-star CMS quality rating, which is at the Florida state average of 3.5, and a 2-star patient survey rating. These figures come from CMS Care Compare data.
Concierge Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 43 ZIP codes from its Lakeland, Florida office.
Yes, Concierge Home Care is Medicare-certified (CCN 687086, certified since January 28, 2021), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes directly from CMS records.
About this agency
Concierge Home Care is a Medicare-certified home health agency based in Lakeland, Florida, certified since January 28, 2021 (CCN 687086). The agency is organized as a proprietary (for-profit) business. According to CMS Care Compare data, Concierge Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
Per the current CMS Care Compare data, the agency holds an overall quality star rating of 3.5 out of 5, which is at the Florida state average of 3.5 stars. Its patient survey star rating is 2 out of 5, reflecting how patients rated their care experience in CMS surveys. On specific quality measures, CMS data show that 99.74% of patients began care in a timely manner, and 81.16% of patients showed improvement in walking or moving around during their episode of care.
Concierge Home Care reports serving 43 ZIP codes from its Lakeland, Florida office, indicating a broad regional service area within the surrounding communities. All ratings and measures cited here are drawn from CMS Care Compare data and reflect the data vintage provided; families are encouraged to consult Care Compare directly for the most current figures, as star ratings and outcome measures may be updated periodically by CMS. This profile does not include cost information, as CMS does not publish pricing data for home health agencies, and no marketing claims are made beyond the factual data reported.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Concierge Home Care is Medicare-certified (CCN 687086) and has been certified since January 28, 2021, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, per CMS data.
What is this agency's CMS quality star rating and how does it compare to the state average?
Concierge Home Care has a 3.5-star overall quality rating, which is at the Florida state average of 3.5 stars, according to CMS Care Compare.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 2 out of 5 on CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review detailed quality measures and staffing information on the CMS Care Compare page for this agency at https://www.medicare.gov/care-compare/details/home-health/687086?state=FL.
What areas and ZIP codes does this agency serve?
Concierge Home Care reports serving 43 ZIP codes from its Lakeland, Florida office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 43 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, specific care plans, and current outcome measures; contact the agency at (863) 644-5991 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
The provided data does not address this distinction; contact the agency at (863) 644-5991 and verify on Medicare Care Compare for clarification.
How long has this agency been Medicare-certified?
Concierge Home Care has been Medicare-certified since January 28, 2021.
Who owns this agency — for-profit, non-profit, or government?
Concierge Home Care is organized as a proprietary (for-profit) agency, according to CMS ownership data.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (863) 644-5991 and verify coverage details with Medicare.
How do I contact this agency to start care?
You can reach Concierge Home Care at (863) 644-5991 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 01/28/2021. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.