Centerwell Home Health
Shelby, NC · Medicare-certified home health agency (CCN 347317)
Patient survey (HHCAHPS): 5★
Serves: 55 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗
Centerwell Home Health holds a 4-star CMS quality rating, above the North Carolina state average of 3.5, and a 5-star patient survey rating. These ratings come from CMS Care Compare data.
Centerwell Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 55 ZIP codes from its Shelby, North Carolina office.
Yes, Centerwell Home Health is Medicare-certified (CCN 347317, certified since September 1998), so eligible home health services are covered under Medicare when ordered by a doctor. No further benefit details are provided by CMS data.
About this agency
Centerwell Home Health is a Medicare-certified home health agency located in Shelby, North Carolina, providing services since September 1, 1998 (CCN 347317). The agency is organized as a proprietary (for-profit) entity and offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Centerwell Home Health holds a CMS quality star rating of 4 out of 5, which is above the North Carolina state average of 3.5 stars. Its patient survey star rating is 5 out of 5, reflecting patient experience responses collected through the CMS Home Health Care CAHPS survey.
Per CMS quality measures, 99.96% of patients began receiving care in a timely manner after referral, and 92.57% of patients showed improvement in their ability to walk or move around during the course of care. These figures are drawn from CMS Care Compare data and represent the most recently published data vintage available for this agency.
Centerwell Home Health reports serving 55 ZIP codes from its Shelby, North Carolina office. Families should confirm current ratings, measures, and service area directly on the Medicare Care Compare website, as CMS updates this information periodically. This profile does not include cost information, as CMS does not publish pricing data for home health agencies.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Centerwell Home Health is Medicare-certified under CCN 347317, certified since September 1, 1998, so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Centerwell Home Health has a 4-star CMS quality rating, which is above the North Carolina state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Centerwell Home Health's full quality and staffing record on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347317?state=NC.
What areas and ZIP codes does this agency serve?
The agency reports serving 55 ZIP codes from its office in Shelby, North Carolina.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, availability, and specific care plans; contact the agency directly and verify details on Medicare Care Compare, as this information is not included in the CMS dataset provided.
How long has this agency been Medicare-certified?
Centerwell Home Health has been Medicare-certified since September 1, 1998.
Who owns this agency — for-profit, non-profit, or government?
Centerwell Home Health is a proprietary, for-profit agency.
How much does home health care cost and who pays?
CMS does not publish cost data for home health agencies; contact the agency directly to discuss costs and payment options.
How do I contact this agency to start care?
Contact information was not provided in this listing's data; please verify the agency's phone number on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347317?state=NC.
What is the timely initiation of care rate for this agency?
According to CMS data, 99.96% of patients began receiving care in a timely manner after referral.
What percentage of patients improved in walking ability under this agency's care?
CMS data shows 92.57% of patients demonstrated improvement in their ability to walk or move around during their care.
Data: CMS Care Compare (Jul2026 refresh); certified since 09/01/1998. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.