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Centerwell Home Health

Charlotte, NC · Medicare-certified home health agency (CCN 347177)

CMS quality rating: 3.5★ (state average 3.5★ — at state average)
Patient survey (HHCAHPS): 3★
Serves: 26 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗

Centerwell Home Health holds a 3.5-star CMS quality rating, which is at the North Carolina state average of 3.5, and a 3-star patient survey rating. These figures come from CMS Care Compare data.

Centerwell Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 26 ZIP codes from its Charlotte, NC office.

Yes, Centerwell Home Health is Medicare-certified (CCN 347177, certified since December 2, 1988), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details depend on individual Medicare eligibility and physician orders.

CMS quality vs. benchmarks
Centerwell Home Health Centerwell Home Health: 3.5★ 3.5★ NC average NC average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Centerwell Home Health is a Medicare-certified home health agency based in Charlotte, North Carolina, certified since December 2, 1988. It is a proprietary (for-profit) agency operating under CCN 347177.

The agency offers a range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. According to CMS Care Compare data, Centerwell Home Health serves 26 ZIP codes from its Charlotte, NC office.

Per CMS Care Compare data, Centerwell Home Health holds a quality star rating of 3.5 out of 5, which is at the North Carolina state average of 3.5 stars. Its patient survey star rating is 3 out of 5, reflecting patient experience feedback collected by CMS.

Additional CMS quality measures show that 89.92% of patients received timely care (care begun within 2 days of referral), and 91.54% of patients showed improvement in walking or moving around during their episode of care, based on the same CMS Care Compare data vintage.

Families considering this agency should review the current data directly on Medicare Care Compare and contact the agency for additional details not captured in CMS quality reporting, such as specific staff availability or scheduling.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Centerwell Home Health is Medicare-certified (CCN 347177, certified since 12/02/1988), so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Its CMS quality star rating is 3.5 out of 5, which is at the North Carolina state average of 3.5.

What do patients say about this agency in the CMS patient survey?

The agency has a patient survey star rating of 3 out of 5, based on CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review Centerwell Home Health's full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347177?state=NC.

What areas and ZIP codes does this agency serve?

The agency serves 26 ZIP codes from its Charlotte, NC location, according to CMS data.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 26 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staff availability, specific service scheduling, and how the agency's quality measures align with your care needs; contact the agency directly at the phone number on file and verify details on Medicare Care Compare.

How long has this agency been Medicare-certified?

Centerwell Home Health has been Medicare-certified since December 2, 1988.

Who owns this agency — for-profit, non-profit, or government?

Centerwell Home Health is a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency directly and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

Contact the agency directly using the phone number on file (not listed here) and refer to Medicare Care Compare for additional verification.

What is the timely care percentage for this agency?

According to CMS data, 89.92% of patients received timely care (care begun within 2 days of referral).

What is the walking improvement percentage for this agency?

CMS data shows 91.54% of patients demonstrated improvement in walking or moving around during their care episode.

Data: CMS Care Compare (Jul2026 refresh); certified since 12/02/1988. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.