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Centerwell Home Health

Charlotte, NC · Medicare-certified home health agency (CCN 347091)

CMS quality rating: 4.5★ (state average 3.5★ — above state average)
Patient survey (HHCAHPS): 4★
Serves: 42 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗

Centerwell Home Health holds a 4.5-star CMS quality rating, above the North Carolina state average of 3.5 stars, and a 4-star patient survey rating. These ratings come from CMS Care Compare data.

Centerwell Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 42 ZIP codes from its Charlotte, North Carolina office.

Yes, Centerwell Home Health is Medicare-certified, with CCN 347091, certified since October 1, 1978, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.

CMS quality vs. benchmarks
Centerwell Home Health Centerwell Home Health: 4.5★ 4.5★ NC average NC average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Centerwell Home Health is a Medicare-certified home health agency located in Charlotte, North Carolina, certified since October 1, 1978. The agency operates as a proprietary (for-profit) organization and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, Centerwell Home Health holds a quality star rating of 4.5 out of 5, which is above the North Carolina state average of 3.5 stars. Its patient survey star rating is 4 out of 5, reflecting patient experience feedback collected through CMS surveys. On the specific quality measures reported by CMS, 98.65% of patients received timely initiation of care, and 96.19% of patients showed improvement in walking or moving around during their episode of care — both figures drawn from CMS's published performance measures.

Centerwell Home Health serves a broad geographic area, covering 42 ZIP codes from its Charlotte office. This suggests a fairly wide service radius within the region, though prospective patients should confirm whether their specific ZIP code is included in the current service area.

All ratings and performance figures cited here come from CMS Care Compare data and reflect the most recently published data vintage available at the time of review. Consumers are encouraged to verify current ratings directly on Medicare Care Compare before making care decisions, as CMS updates this information periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Centerwell Home Health is Medicare-certified (CCN 347091, certified since October 1, 1978), so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Centerwell Home Health has a 4.5-star CMS quality rating, above the North Carolina state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency has a patient survey star rating of 4 out of 5, based on CMS Care Compare survey data.

How do I check this agency's quality and staffing record?

You can review Centerwell Home Health's current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347091?state=NC.

What areas and ZIP codes does this agency serve?

The agency serves 42 ZIP codes from its Charlotte, North Carolina office; contact the agency to confirm whether a specific ZIP code is included.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing, availability, and specific care plans; contact the agency directly and verify details on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

This agency provides Medicare-certified home health services such as nursing and therapy, which differ from non-medical home care; contact the agency for specifics on scope of services.

How long has this agency been Medicare-certified?

Centerwell Home Health has been Medicare-certified since October 1, 1978.

Who owns this agency — for-profit, non-profit, or government?

Centerwell Home Health is a proprietary (for-profit) organization.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency to discuss coverage and costs, and verify on Medicare Care Compare.

How do I contact this agency to start care?

A phone number was not provided in the available data; please verify agency contact details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347091?state=NC.

Data: CMS Care Compare (Jul2026 refresh); certified since 10/01/1978. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.