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Carter Healthcare

Wheeling, WV · Medicare-certified home health agency (CCN 517147)

CMS quality rating: 3★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): not surveyed
Serves: 16 ZIP codes (is yours included? →) · Phone: (304) 242-2498 · Verify on Medicare Care Compare ↗

Carter Healthcare holds a 3-star CMS quality rating, which is below the West Virginia state average of 3.5 stars. A patient survey star rating was not provided in available CMS data, so families should verify this figure directly on Medicare Care Compare.

Carter Healthcare offers Nursing Care and Physical Therapy services. It serves 16 ZIP codes from its office in Wheeling, West Virginia.

Yes, Carter Healthcare is Medicare-certified (CCN 517147), certified since February 27, 2019, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is based on CMS Care Compare records.

CMS quality vs. benchmarks
Carter Healthcare Carter Healthcare: 3★ 3★ WV average WV average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical Therapy

About this agency

Carter Healthcare is a Medicare-certified home health agency located in Wheeling, West Virginia, certified since February 27, 2019 (CCN 517147). The agency is organized as a proprietary (for-profit) provider and offers Nursing Care and Physical Therapy services to patients in the areas it serves.

According to CMS Care Compare data, Carter Healthcare holds an overall CMS quality star rating of 3 stars, which falls below the West Virginia state average of 3.5 stars. The agency's patient survey star rating is not included in the data provided, so it should be considered not yet rated based on available information, or families should verify current figures directly on Medicare Care Compare.

On measures of care quality reported by CMS, the agency achieved a timely initiation of care rate of 100.00%, meaning all measured patients began receiving care within the CMS-defined timeframe. The reported rate of patients showing improvement in walking or moving around was 81.45%.

Carter Healthcare's service area, as reflected in CMS data, spans 16 ZIP codes from its Wheeling, WV office. These figures reflect CMS Care Compare data; families are encouraged to check the Care Compare website for the most current data vintage and any updates to ratings or measures before making care decisions.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Carter Healthcare is Medicare-certified under CCN 517147, certified since February 27, 2019, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

Carter Healthcare offers Nursing Care and Physical Therapy.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency holds a 3-star CMS quality rating, which is below the West Virginia state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

A patient survey star rating was not included in the available data; contact the agency at (304) 242-2498 or check Medicare Care Compare for this figure.

How do I check this agency's quality and staffing record?

You can review Carter Healthcare's official CMS profile at the Medicare Care Compare page for CCN 517147.

What areas and ZIP codes does this agency serve?

The agency serves 16 ZIP codes from its office in Wheeling, West Virginia.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 16 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, specific care plans, and updated quality ratings by contacting the agency at (304) 242-2498 and reviewing its Medicare Care Compare listing.

What is the difference between home health care and non-medical home care?

Home health care, like the nursing and physical therapy services offered here, is medically ordered skilled care, whereas non-medical home care involves non-skilled personal assistance not covered by this CMS data.

How long has this agency been Medicare-certified?

Carter Healthcare has been Medicare-certified since February 27, 2019.

Who owns this agency \u2014 for-profit, non-profit, or government?

Carter Healthcare is a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost figures are not published by CMS; contact the agency at (304) 242-2498 to discuss payment and coverage details.

How do I contact this agency to start care?

You can reach Carter Healthcare at (304) 242-2498 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 02/27/2019. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.