Caring Hearts Homecare Inc
Wilmington, MA · Medicare-certified home health agency (CCN 227592)
Patient survey (HHCAHPS): 2★
Serves: 61 ZIP codes (is yours included? →) · Phone: (978) 658-5104 · Verify on Medicare Care Compare ↗
Caring Hearts Homecare Inc holds a 4-star CMS quality rating, above the Massachusetts state average of 3, but its patient survey rating is 2 stars. This suggests strong measured quality outcomes alongside lower patient-reported experience scores, according to CMS Care Compare data.
Caring Hearts Homecare Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. It serves 61 ZIP codes from its office in Wilmington, Massachusetts.
Yes, Caring Hearts Homecare Inc is Medicare-certified (CCN 227592, certified since November 26, 2013), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage specifics depend on individual Medicare eligibility and physician orders.
About this agency
Caring Hearts Homecare Inc is a Medicare-certified home health agency based in Wilmington, Massachusetts, certified since November 26, 2013 (CCN 227592). The agency is organized as a proprietary (for-profit) business.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.
According to CMS Care Compare data, Caring Hearts Homecare Inc holds a 4-star overall quality rating, which is above the Massachusetts state average of 3 stars. Its patient survey star rating, based on the CMS Home Health CAHPS survey, is 2 stars. On process measures reported by CMS, 95.96% of patients received timely initiation of care, and 88.53% of patients showed improvement in walking or moving around during their episode of care.
The agency's service area, as listed in CMS data, spans 61 ZIP codes surrounding its Wilmington, Massachusetts office.
All star ratings, survey results, and outcome percentages cited here come from CMS Care Compare data; figures should be verified directly at the official Care Compare listing for the most current update, as CMS refreshes this data periodically. This profile does not include cost information, as CMS does not publish home health pricing. Families are encouraged to contact the agency directly and review the Care Compare page for the latest details before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caring Hearts Homecare Inc is Medicare-certified (CCN 227592) since November 26, 2013, so Medicare covers eligible home health services when ordered by a physician.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
It holds a 4-star CMS quality rating, above the Massachusetts state average of 3 stars, per CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 2 stars.
How do I check this agency's quality and staffing record?
You can review current ratings and outcome measures at the official Care Compare listing: https://www.medicare.gov/care-compare/details/home-health/227592?state=MA.
What areas and ZIP codes does this agency serve?
The agency serves 61 ZIP codes from its office in Wilmington, Massachusetts.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 61 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about staffing, scheduling, and specific service availability by calling the agency at (978) 658-5104, and review its Care Compare profile for quality data.
How long has this agency been Medicare-certified?
It has been Medicare-certified since November 26, 2013.
Who owns this agency — for-profit, non-profit, or government?
Caring Hearts Homecare Inc is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
CMS does not publish cost figures for home health agencies; contact the agency at (978) 658-5104 to discuss costs and payment options.
How do I contact this agency to start care?
You can reach Caring Hearts Homecare Inc at (978) 658-5104 and verify current details on Medicare Care Compare.
What were the agency's timely care and walking improvement outcomes?
CMS data shows 95.96% of patients received timely initiation of care and 88.53% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 11/26/2013. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.