Caretenders
New Albany, IN · Medicare-certified home health agency (CCN 157571)
Patient survey (HHCAHPS): 4★
Serves: 51 ZIP codes (is yours included? →) · Phone: (812) 941-8125 · Verify on Medicare Care Compare ↗
Caretenders holds a 3-star CMS quality rating, which is at the Indiana state average of 3, and a 4-star patient survey rating. This suggests overall quality performance in line with other agencies statewide, with patients reporting a relatively positive care experience.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 51 ZIP codes from its New Albany, Indiana office.
Yes, Caretenders is Medicare-certified, with CCN 157571, certified since January 13, 2006, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
Caretenders is a Medicare-certified home health agency located in New Albany, Indiana, certified since January 13, 2006 (CCN 157571). The agency is organized as a proprietary (for-profit) provider.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. According to CMS Care Compare data, the agency serves 51 ZIP codes from its New Albany office.
Per the most recent CMS Care Compare data vintage reflected in this listing, Caretenders holds a CMS quality star rating of 3, which is at the Indiana state average of 3 stars. Its patient survey star rating is 4 stars, based on the CMS Home Health Care CAHPS survey of patient experiences.
CMS quality measures show that 87.33% of patients received timely initiation of care, and 86.09% of patients showed improvement in walking or moving around during the course of home health care, according to the data reported to CMS.
These figures are drawn from CMS Care Compare data and reflect agency-level quality and outcome reporting. Families considering this agency should verify current ratings and measures directly on the Medicare Care Compare website, as CMS updates this information periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caretenders is Medicare-certified (CCN 157571, certified since January 13, 2006), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caretenders has a 3-star CMS quality rating, which is at the Indiana state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
Caretenders has a 4-star patient survey rating based on CMS Home Health Care CAHPS survey data.
How do I check this agency's quality and staffing record?
You can review Caretenders' full quality and staffing details on Medicare Care Compare at the agency's official listing page.
What areas and ZIP codes does this agency serve?
Caretenders serves 51 ZIP codes from its New Albany, Indiana office, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this agency reports serving.
What questions should I ask before hiring this agency?
The data provided does not cover recommended questions; contact Caretenders at (812) 941-8125 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This data does not define the distinction; contact Caretenders at (812) 941-8125 and verify on Medicare Care Compare for clarification.
How long has this agency been Medicare-certified?
Caretenders has been Medicare-certified since January 13, 2006.
Who owns this agency — for-profit, non-profit, or government?
Caretenders is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS in this data; contact Caretenders at (812) 941-8125 and verify current information on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Caretenders directly at (812) 941-8125 or review its listing on Medicare Care Compare for more information.
Data: CMS Care Compare (Jul2026 refresh); certified since 01/13/2006. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.