Caretenders
Madison, OH · Medicare-certified home health agency (CCN 367548)
Patient survey (HHCAHPS): 4★
Serves: 127 ZIP codes (is yours included? →) · Phone: (440) 428-0341 · Verify on Medicare Care Compare ↗
Caretenders holds a 3.5-star CMS quality rating, above the Ohio state average of 3, and a 4-star patient survey rating. These figures come from CMS Care Compare data.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 127 ZIP codes from its office in Madison, Ohio.
Yes, Caretenders is Medicare-certified (CCN 367548, certified since 1993), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes from CMS Care Compare records.
About this agency
Caretenders is a Medicare-certified home health agency located in Madison, Ohio, certified since December 21, 1993. It is operated under proprietary (for-profit) ownership.
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Caretenders holds a CMS quality star rating of 3.5 out of 5, which is above the Ohio state average of 3 stars. Its patient survey star rating is 4 out of 5, reflecting patient experience feedback collected through the CMS survey process.
CMS data also shows that 97.65% of patients received timely initiation of care, meaning a nurse or therapist began services promptly after referral. Additionally, 89.45% of patients showed improvement in their ability to walk or move around during the course of care, based on CMS outcome measures.
Caretenders serves a broad geographic area, covering 127 ZIP codes from its Madison, Ohio office.
All ratings and performance figures cited here are drawn from CMS Care Compare data. Prospective patients and families should verify current details directly with the agency or through the Medicare Care Compare website, as CMS updates these figures periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caretenders is Medicare-certified (CCN 367548) and has been since December 21, 1993, so covered home health services ordered by a doctor are eligible for Medicare payment.
What services does this agency offer?
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caretenders has a 3.5-star CMS quality rating, which is above the Ohio state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
Caretenders has a patient survey star rating of 4 out of 5 according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can verify Caretenders' current quality ratings and staffing details on Medicare Care Compare at the agency's listing page (CCN 367548).
What areas and ZIP codes does this agency serve?
Caretenders serves 127 ZIP codes from its office in Madison, Ohio.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 127 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staff availability, specific care plans, and scheduling; contact Caretenders at (440) 428-0341 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
The provided data does not describe this distinction; contact Caretenders at (440) 428-0341 for clarification or review general information on Medicare Care Compare.
How long has this agency been Medicare-certified?
Caretenders has been Medicare-certified since December 21, 1993.
Who owns this agency — for-profit, non-profit, or government?
Caretenders operates under proprietary (for-profit) ownership.
How much does home health care cost and who pays?
Cost information is not provided in this data; contact Caretenders at (440) 428-0341 and check Medicare Care Compare for coverage details.
How do I contact this agency to start care?
You can reach Caretenders by phone at (440) 428-0341 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/21/1993. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.