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Caretenders

Kettering, OH · Medicare-certified home health agency (CCN 368050)

CMS quality rating: 2★ (state average 3★ — below state average)
Patient survey (HHCAHPS): 4★
Serves: 78 ZIP codes (is yours included? →) · Phone: (937) 424-1370 · Verify on Medicare Care Compare ↗

Caretenders holds a 2-star CMS quality rating, below the Ohio state average of 3 stars, but has a 4-star patient survey rating. Families should review the full CMS Care Compare data before making a decision.

Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 78 ZIP codes from its Kettering, Ohio office.

Yes, Caretenders is Medicare-certified, with CCN 368050, certified since March 26, 2004, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be confirmed on Medicare Care Compare.

CMS quality vs. benchmarks
Caretenders Caretenders: 2★ 2★ OH average OH average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Caretenders is a Medicare-certified home health agency located in Kettering, Ohio, certified since March 26, 2004 (CCN 368050). The agency is organized as a proprietary (for-profit) provider.

Caretenders offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a broad area, covering 78 ZIP codes from its Kettering office.

According to CMS Care Compare data, Caretenders holds a CMS quality star rating of 2, which is below the Ohio state average of 3 stars. However, its patient survey star rating is 4, reflecting patient-reported experience of care. Among CMS-tracked outcome measures, 95.58% of patients received timely initiation of care after referral, and 84.13% of patients showed improvement in their ability to walk or move around during the course of care.

These figures are drawn from CMS Care Compare data and represent the most recent publicly reported vintage available at the time of this listing. Families should consult Care Compare directly for the most current star ratings and outcome measures, as CMS updates these figures periodically. This profile reflects only the data made publicly available by CMS and does not include cost, staffing levels, or availability information, none of which are published by CMS.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Caretenders is Medicare-certified (CCN 368050) and has been since March 26, 2004, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Caretenders has a CMS quality star rating of 2, which is below the Ohio state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

Caretenders received a patient survey star rating of 4 according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review Caretenders' full quality data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/368050?state=OH.

What areas and ZIP codes does this agency serve?

Caretenders serves 78 ZIP codes from its Kettering, Ohio location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 78 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about specific staffing, caregiver qualifications, and service availability by calling (937) 424-1370, and verify current ratings on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

Home health care, like the services Caretenders provides, involves skilled medical services such as nursing and therapy ordered by a doctor; non-medical home care typically involves non-clinical assistance and is not covered by Medicare in the same way. Contact Caretenders at (937) 424-1370 for specifics on their service scope.

How long has this agency been Medicare-certified?

Caretenders has been Medicare-certified since March 26, 2004.

Who owns this agency — for-profit, non-profit, or government?

Caretenders is a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact Caretenders at (937) 424-1370 and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can contact Caretenders at (937) 424-1370 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 03/26/2004. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.