Caretenders
Hermitage, PA · Medicare-certified home health agency (CCN 397102)
Patient survey (HHCAHPS): 4★
Serves: 34 ZIP codes (is yours included? →) · Phone: (724) 983-2350 · Verify on Medicare Care Compare ↗
Caretenders holds a 3.5-star CMS quality rating, which is at the Pennsylvania state average of 3.5, and a 4-star patient survey rating. This suggests average quality performance combined with a positive patient experience score, according to CMS Care Compare data.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. It serves 34 ZIP codes from its office in Hermitage, PA.
Yes, Caretenders is Medicare-certified (CCN 397102, certified since January 10, 1973), so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details are provided beyond this certification status.
About this agency
Caretenders is a Medicare-certified home health agency based in Hermitage, Pennsylvania, providing Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. The agency is organized as a proprietary (for-profit) business and has been Medicare-certified since January 10, 1973 (CCN 397102).
According to CMS Care Compare data, Caretenders holds a CMS quality star rating of 3.5 out of 5, which is at the Pennsylvania state average of 3.5 stars. Its patient survey star rating is 4 out of 5, reflecting patient experience responses collected through the CMS Home Health CAHPS survey.
CMS data also reports that 97.27% of patients began receiving care in a timely manner after referral, and 87.97% of patients showed improvement in walking or moving around during the course of their care, based on the most recent published CMS measures.
Caretenders serves a broad geographic area, covering 34 ZIP codes from its Hermitage, PA location. These figures and ratings are drawn from CMS Care Compare data; families should consult Care Compare directly for the most current data vintage and verify any details with the agency before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caretenders is Medicare-certified under CCN 397102, effective since January 10, 1973, meaning eligible home health services can be covered by Medicare when ordered by a physician.
What services does this agency offer?
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caretenders has a 3.5-star CMS quality rating, which is at the Pennsylvania state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
Caretenders has a patient survey star rating of 4 out of 5, based on CMS Home Health CAHPS survey data.
How do I check this agency's quality and staffing record?
You can review Caretenders' full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/397102?state=PA.
What areas and ZIP codes does this agency serve?
Caretenders serves 34 ZIP codes from its office in Hermitage, PA.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about staff availability, specific service scheduling, and how care plans are coordinated; contact Caretenders directly at (724) 983-2350 for these details.
What is the difference between home health care and non-medical home care?
Home health care, like the services Caretenders provides, involves skilled medical care such as nursing and therapy ordered by a doctor, while non-medical home care typically covers non-clinical assistance like companionship or light housekeeping; contact the agency at (724) 983-2350 to clarify which services apply to your situation.
How long has this agency been Medicare-certified?
Caretenders has been Medicare-certified since January 10, 1973.
Who owns this agency — for-profit, non-profit, or government?
Caretenders is a proprietary, for-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact Caretenders at (724) 983-2350 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Caretenders at (724) 983-2350 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 01/10/1973. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.