Caretenders
Columbus, OH · Medicare-certified home health agency (CCN 367787)
Patient survey (HHCAHPS): 3★
Serves: 51 ZIP codes (is yours included? →) · Phone: (614) 227-6952 · Verify on Medicare Care Compare ↗
Caretenders holds a 2.5-star CMS quality rating, below the Ohio average of 3 stars, and a 3-star patient survey rating. Families should review the full Care Compare listing for more detail before deciding.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 51 ZIP codes from its Columbus, Ohio office.
Yes, Caretenders is Medicare-certified, with CCN 367787, certified since December 18, 2001, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified directly on Medicare Care Compare.
About this agency
Caretenders is a Medicare-certified home health agency located in Columbus, Ohio, serving 51 ZIP codes from its home office. The agency has been Medicare-certified since December 18, 2001, and is operated under proprietary (for-profit) ownership.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Caretenders holds a CMS quality star rating of 2.5 out of 5, which is below the Ohio state average of 3 stars. Its patient survey star rating is 3 out of 5, reflecting patient experience feedback collected through the CMS Home Health CAHPS survey.
CMS data also reports two outcome measures for this agency: 80.34% of patients received timely initiation of care, and 87.49% of patients showed improvement in their ability to walk or move around during the course of home health services.
These figures are drawn from CMS Care Compare data and reflect the most recently published reporting period available from CMS. Prospective patients and families are encouraged to review the full, current record directly on Medicare Care Compare, since star ratings and outcome measures are updated periodically. This profile does not include cost information, as CMS does not publish pricing data for home health agencies.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caretenders is Medicare-certified (CCN 367787) and has been since December 18, 2001, so Medicare-covered home health services ordered by a doctor are eligible for coverage here.
What services does this agency offer?
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caretenders has a CMS quality star rating of 2.5 out of 5, which is below the Ohio state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
Caretenders has a patient survey star rating of 3 out of 5 on CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review Caretenders' full quality ratings, outcome measures, and staffing information at the official Medicare Care Compare page for CCN 367787.
What areas and ZIP codes does this agency serve?
Caretenders serves 51 ZIP codes from its office in Columbus, Ohio.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, availability, and specific care plans by contacting Caretenders directly at (614) 227-6952, and confirm the latest quality data on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services Caretenders provides, includes skilled nursing and therapy ordered by a doctor, whereas non-medical home care typically covers non-clinical assistance such as companionship or household tasks; the data provided does not address non-medical care offerings.
How long has this agency been Medicare-certified?
Caretenders has been Medicare-certified since December 18, 2001.
Who owns this agency — for-profit, non-profit, or government?
Caretenders is a proprietary, for-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact Caretenders at (614) 227-6952 for cost details and payment options, and verify Medicare coverage rules on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Caretenders at (614) 227-6952 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/18/2001. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.