Care Must
San Jose, CA · Medicare-certified home health agency (CCN 059796)
Patient survey (HHCAHPS): 3★
Serves: 152 ZIP codes (is yours included? →) · Phone: (408) 755-1215 · Verify on Medicare Care Compare ↗
Care Must holds a 4-star CMS quality rating, above the California average of 3, and a 3-star patient survey rating. These figures come from CMS Care Compare data.
Care Must offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 152 ZIP codes from its San Jose, California office.
Yes, Care Must is Medicare-certified (CCN 059796, certified since May 22, 2017), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details depend on individual Medicare benefits and physician orders.
About this agency
Care Must is a Medicare-certified home health agency based in San Jose, California, certified since May 22, 2017 (CCN 059796). The agency is organized as a proprietary (for-profit) business.
Care Must offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide.
According to CMS Care Compare data, Care Must holds a CMS quality star rating of 4 out of 5, which is above the California state average of 3 stars. Its patient survey star rating is 3 out of 5, reflecting feedback gathered from patients who received care through the agency. On the measure of timely initiation of care, 85.76% of patients began care in a timely manner. On the measure of improvement in walking or moving around, 95.18% of patients showed improvement, according to CMS data.
Care Must reports serving 152 ZIP codes from its San Jose, California office, indicating a broad service area across the region.
All ratings and percentages cited here are drawn from CMS Care Compare data and reflect the most recently published data vintage available at the time of this profile. Consumers should consult the official Care Compare listing directly for the most current figures before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Care Must is Medicare-certified (CCN 059796, certified since May 22, 2017), so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
Care Must offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide.
What is this agency's CMS quality star rating and how does it compare to the state average?
Care Must has a 4-star CMS quality rating, which is above the California state average of 3 stars, per CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
Care Must has a patient survey star rating of 3 out of 5, according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Care Must's full quality and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/059796?state=CA.
What areas and ZIP codes does this agency serve?
Care Must serves 152 ZIP codes from its San Jose, California office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 152 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about specific services needed, current availability, and staffing; for details not listed here, contact Care Must at (408) 755-1215 and verify on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services Care Must provides (nursing, therapy, aide services), is medically ordered and Medicare-eligible, while non-medical home care (companionship, housekeeping) is not covered by Medicare; contact Care Must at (408) 755-1215 for specifics on their offerings.
How long has this agency been Medicare-certified?
Care Must has been Medicare-certified since May 22, 2017.
Who owns this agency — for-profit, non-profit, or government?
Care Must is a proprietary, for-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact Care Must at (408) 755-1215 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Care Must at (408) 755-1215 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/22/2017. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.