Caprock Home Health Services Inc
Lubbock, TX · Medicare-certified home health agency (CCN 457548)
Patient survey (HHCAHPS): 4★
Serves: 46 ZIP codes (is yours included? →) · Phone: (806) 792-2660 · Verify on Medicare Care Compare ↗
Caprock Home Health Services Inc holds a 3.5-star CMS quality rating, above the Texas state average of 3 stars, and a 4-star patient survey rating. These figures come from CMS Care Compare data.
Caprock Home Health Services Inc offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology. It serves 46 ZIP codes from its Lubbock, Texas office.
Yes, Caprock Home Health Services Inc is Medicare-certified, with CCN 457548, certified since January 9, 1984, so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details are provided in this data.
About this agency
Caprock Home Health Services Inc is a government-owned, Medicare-certified home health agency based in Lubbock, Texas, certified since January 9, 1984. The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology services.
According to CMS Care Compare data, Caprock Home Health Services Inc holds a CMS quality star rating of 3.5, which is above the Texas state average of 3 stars. The agency's patient survey star rating is 4 stars, reflecting patient-reported experiences collected through the CMS Home Health CAHPS survey.
CMS data also reports that 99.77% of episodes of care began with timely initiation of services, and 85.26% of patients showed improvement in walking or moving around during their course of care. These figures are drawn from CMS Care Compare quality measures.
Caprock Home Health Services Inc reports serving 46 ZIP codes from its Lubbock, Texas office, indicating a broad regional service area.
All ratings and figures cited here come from CMS Care Compare data; the specific data vintage was not provided alongside this listing, and families are encouraged to check Care Compare directly for the most current figures before making a decision.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caprock Home Health Services Inc is Medicare-certified (CCN 457548), certified since January 9, 1984, so covered home health services ordered by a doctor are eligible for Medicare payment.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caprock Home Health Services Inc has a 3.5-star CMS quality rating, above the Texas state average of 3 stars, per CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating according to CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review detailed quality measures and staffing information on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/457548?state=TX.
What areas and ZIP codes does this agency serve?
The agency reports serving 46 ZIP codes from its Lubbock, Texas location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 46 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific service availability, staffing, and scheduling; contact the agency directly at (806) 792-2660 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medical care ordered by a doctor, whereas non-medical home care typically involves non-clinical assistance; this data does not detail non-medical services offered.
How long has this agency been Medicare-certified?
Caprock Home Health Services Inc has been Medicare-certified since January 9, 1984.
Who owns this agency — for-profit, non-profit, or government?
The agency is government-owned.
How much does home health care cost and who pays?
Cost information is not provided in this data; contact the agency at (806) 792-2660 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Caprock Home Health Services Inc at (806) 792-2660.
Data: CMS Care Compare (Jul2026 refresh); certified since 01/09/1984. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.