Bon Secours Home Care
Suffolk, VA · Medicare-certified home health agency (CCN 497245)
Patient survey (HHCAHPS): 3★
Serves: 69 ZIP codes (is yours included? →) · Phone: (757) 889-4663 · Verify on Medicare Care Compare ↗
Bon Secours Home Care holds a 4-star CMS quality rating, above the Virginia state average of 3.5, and a 3-star patient survey rating. These figures come from CMS Care Compare data.
Bon Secours Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 69 ZIP codes from its Suffolk, Virginia office.
Yes, Bon Secours Home Care is Medicare-certified, with CCN 497245, certified since 1979, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Bon Secours Home Care is a Medicare-certified home health agency based in Suffolk, Virginia, certified since October 11, 1979. The agency is organized as a non-profit provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Bon Secours Home Care holds a CMS quality star rating of 4 out of 5, which is above the Virginia state average of 3.5 stars. The agency's patient survey star rating is 3 out of 5, reflecting patient-reported experiences collected through the CMS Home Health CAHPS survey.
CMS data also reports process and outcome measures for this agency: 87.80% of patients received timely initiation of care, and 92.74% of patients showed improvement in walking or moving around during their episode of care, based on the CMS Care Compare dataset.
Bon Secours Home Care serves a broad geographic area, with service extending to 69 ZIP codes from its Suffolk, Virginia office. Consumers seeking further details on staffing, current availability, or additional quality measures should consult the agency directly or review the most recent CMS Care Compare listing for this provider.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Bon Secours Home Care is Medicare-certified (CCN 497245) and has been since October 11, 1979, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Bon Secours Home Care has a 4-star CMS quality rating, above the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 3 out of 5, based on CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's official CMS Care Compare page for detailed quality and staffing information: https://www.medicare.gov/care-compare/details/home-health/497245?state=VA.
What areas and ZIP codes does this agency serve?
The agency serves 69 ZIP codes from its Suffolk, Virginia location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 69 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staff availability, specific service scheduling, and how they coordinate with your physician; for details not listed here, contact the agency at (757) 889-4663 and verify on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This data does not define that distinction; contact the agency at (757) 889-4663 for clarification, and verify service scope on Medicare Care Compare.
How long has this agency been Medicare-certified?
Bon Secours Home Care has been Medicare-certified since October 11, 1979.
Who owns this agency — for-profit, non-profit, or government?
Bon Secours Home Care is a non-profit organization.
How much does home health care cost and who pays?
Cost information is not published in CMS Care Compare data; contact the agency at (757) 889-4663 and verify on Medicare Care Compare for payment details.
How do I contact this agency to start care?
You can reach Bon Secours Home Care at (757) 889-4663 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 10/11/1979. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.