Baystate Home Health
W Springfield, MA · Medicare-certified home health agency (CCN 227011)
Patient survey (HHCAHPS): 4★
Serves: 60 ZIP codes (is yours included? →) · Phone: (413) 798-6411 · Verify on Medicare Care Compare ↗
Baystate Home Health holds a 3-star CMS quality rating, which is at the Massachusetts state average of 3 stars, and it has a 4-star patient survey rating. These ratings come from CMS Care Compare data.
Baystate Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 60 ZIP codes from its office in W Springfield, Massachusetts.
Yes, Baystate Home Health is Medicare-certified, with CCN 227011, certified since July 1, 1966, so eligible home health services are covered under Medicare when ordered by a doctor. This is based on its certification status listed in CMS Care Compare data.
About this agency
Baystate Home Health is a Medicare-certified home health agency based in W Springfield, Massachusetts, certified since July 1, 1966. The agency is organized as a proprietary (for-profit) provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Baystate Home Health holds a CMS quality star rating of 3, which is at the Massachusetts state average of 3 stars. The agency's patient survey star rating is 4 stars, reflecting patient-reported experiences collected through the CMS survey process.
CMS data also reports that 98.08% of patients received care in a timely manner after referral, and 85.07% of patients showed improvement in their ability to walk or move around during the course of care. These figures are drawn from the CMS Care Compare dataset and represent agency-level performance measures rather than individualized outcomes.
Baystate Home Health reports serving 60 ZIP codes from its W Springfield, Massachusetts office, indicating a relatively broad regional service area. Prospective patients and families are encouraged to review the most current figures directly on Medicare Care Compare, as star ratings and performance percentages are updated periodically and may change between data refreshes. This profile reflects the data vintage provided in the associated CMS Care Compare listing for this agency.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Baystate Home Health is Medicare-certified (CCN 227011, certified since 07/01/1966), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
Baystate Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is at the Massachusetts state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Baystate Home Health's full quality and staffing details on Medicare Care Compare at the agency's CCN 227011 listing page.
What areas and ZIP codes does this agency serve?
Baystate Home Health serves 60 ZIP codes from its office in W Springfield, Massachusetts.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 60 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific services needed, and timely-care performance; contact the agency at (413) 798-6411 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
The data provided does not address this distinction; contact the agency at (413) 798-6411 and verify on Medicare Care Compare for clarification on care types offered.
How long has this agency been Medicare-certified?
Baystate Home Health has been Medicare-certified since July 1, 1966.
Who owns this agency — for-profit, non-profit, or government?
Baystate Home Health is listed as a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (413) 798-6411 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Baystate Home Health by phone at (413) 798-6411.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1966. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.