Ballad Health Homecare
Johnson City, TN · Medicare-certified home health agency (CCN 447240)
Patient survey (HHCAHPS): 3★
Serves: 48 ZIP codes (is yours included? →) · Phone: (423) 431-6146 · Verify on Medicare Care Compare ↗
Ballad Health Homecare holds a 4.5-star CMS quality rating, above the Tennessee state average of 4 stars, and a 3-star patient survey rating. These ratings come from CMS Care Compare data.
Ballad Health Homecare offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 48 ZIP codes from its Johnson City, TN office.
Yes, Ballad Health Homecare is Medicare-certified (CCN 447240, certified since December 7, 1983), so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details beyond certification status are provided in the available data.
About this agency
Ballad Health Homecare is a Medicare-certified home health agency based in Johnson City, TN, certified since December 7, 1983. It is organized as a non-profit agency and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Ballad Health Homecare holds a CMS quality star rating of 4.5, which is above the Tennessee state average of 4 stars. Its patient survey star rating is 3 stars, reflecting patient experience feedback collected through CMS surveys. On the measure of providing timely initiation of care, the agency scored 99.95%, indicating that care began promptly for nearly all patients. On the measure tracking improvement in walking or moving around, 91.59% of patients showed improvement during their home health episode.
Ballad Health Homecare serves a broad geographic area, covering 48 ZIP codes from its Johnson City office. These figures and ratings are drawn from CMS Care Compare data; prospective patients and families should confirm the most current data vintage directly on the Care Compare website, as star ratings and outcome measures are updated periodically. This profile does not include cost information, as CMS does not publish pricing data for home health agencies. Anyone considering this agency for care should verify current staffing, availability, and coverage details directly with the agency.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Ballad Health Homecare is Medicare-certified under CCN 447240, certified since December 7, 1983, so eligible home health services ordered by a doctor are covered by Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Ballad Health Homecare has a 4.5-star CMS quality rating, which is above the Tennessee state average of 4 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 3 stars, based on CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review official ratings and measures at the CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/447240?state=TN.
What areas and ZIP codes does this agency serve?
The agency serves 48 ZIP codes from its Johnson City, TN location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staff availability, scheduling, and coverage; contact the agency at (423) 431-6146 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
The data provided does not define this distinction; contact the agency at (423) 431-6146 for clarification.
How long has this agency been Medicare-certified?
Ballad Health Homecare has been Medicare-certified since December 7, 1983.
Who owns this agency — for-profit, non-profit, or government?
Ballad Health Homecare is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (423) 431-6146 to discuss payment and coverage details.
How do I contact this agency to start care?
You can reach Ballad Health Homecare at (423) 431-6146 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/07/1983. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.