Atrium Health At Home University City
Charlotte, NC · Medicare-certified home health agency (CCN 347254)
Patient survey (HHCAHPS): 5★
Serves: 26 ZIP codes (is yours included? →) · Phone: (704) 863-5800 · Verify on Medicare Care Compare ↗
Atrium Health At Home University City holds a 3-star CMS quality rating, below the North Carolina average of 3.5, but it has a 5-star patient survey rating. This suggests patients report a very positive experience even though its overall quality star rating trails the state average.
Atrium Health At Home University City offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 26 ZIP codes from its Charlotte, NC office.
Yes, Atrium Health At Home University City is Medicare-certified, with CCN 347254, certified since 07/28/2016, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is listed on CMS Care Compare.
About this agency
Atrium Health At Home University City is a Medicare-certified home health agency based in Charlotte, North Carolina, certified since 07/28/2016 (CCN 347254). The agency is organized as a non-profit entity.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, the agency holds a CMS quality star rating of 3, which is below the North Carolina state average of 3.5 stars. Its patient survey star rating is 5. In CMS timeliness measures, 95.24% of patients received care in a timely manner, and 87.20% of patients showed improvement in walking or moving around during their care episode.
Atrium Health At Home University City serves a total of 26 ZIP codes from its Charlotte, NC office location.
These figures reflect data published on Medicare's Care Compare website and are subject to periodic updates by CMS. Families and caregivers considering this agency are encouraged to review the most current data directly on Care Compare and to contact the agency directly for details not published by CMS, such as staffing availability, languages spoken, or scheduling.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Atrium Health At Home University City is Medicare-certified (CCN 347254), certified since 07/28/2016, so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the North Carolina state average of 3.5 stars, per Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347254?state=NC.
What areas and ZIP codes does this agency serve?
The agency serves 26 ZIP codes from its Charlotte, NC office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 26 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, availability, and scheduling by calling the agency directly at (704) 863-5800, and verify quality data on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since 07/28/2016.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a non-profit entity.
How much does home health care cost and who pays?
Cost figures are not published by CMS; contact the agency at (704) 863-5800 for cost information and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Atrium Health At Home University City at (704) 863-5800 to inquire about starting care.
What is the difference between home health care and non-medical home care?
This data does not describe non-medical home care options; contact the agency at (704) 863-5800 to discuss the types of care it provides and verify details on Medicare Care Compare.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/28/2016. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.