Atrium Health At Home Cleveland
Shelby, NC · Medicare-certified home health agency (CCN 347013)
Patient survey (HHCAHPS): 5★
Serves: 24 ZIP codes (is yours included? →) · Phone: (704) 487-5225 · Verify on Medicare Care Compare ↗
Atrium Health At Home Cleveland holds a 3-star CMS quality rating, which is below the North Carolina state average of 3.5 stars, but it has a 5-star patient survey rating. This means patient experience feedback is strong even though the overall quality star rating trails the state average.
Atrium Health At Home Cleveland offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 24 ZIP codes from its office in Shelby, North Carolina.
Yes, Atrium Health At Home Cleveland is Medicare-certified, with CCN 347013, certified since 1967, so eligible home health services are covered under Medicare when ordered by a doctor. This certification has been continuous since that date according to CMS records.
About this agency
Atrium Health At Home Cleveland is a Medicare-certified home health agency based in Shelby, NC, serving 24 ZIP codes in the surrounding area. The agency is organized as a non-profit provider and has been Medicare-certified since February 7, 1967.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Atrium Health At Home Cleveland holds an overall quality star rating of 3 out of 5, which falls below the North Carolina state average of 3.5 stars. However, the agency's patient survey star rating is 5 out of 5, reflecting patient experience feedback collected through CMS's standardized survey process.
CMS process and outcome measures show that 91.32% of patients received timely initiation of care, and 91.14% of patients showed improvement in walking or moving around during their episode of care, based on the most recent published CMS Care Compare data.
These figures represent a snapshot from CMS Care Compare and may be updated periodically by CMS; families are encouraged to review the live Care Compare listing for the most current figures before making decisions. This profile does not include cost information, as CMS does not publish agency pricing data.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Atrium Health At Home Cleveland is Medicare-certified (CCN 347013), so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the North Carolina state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating from CMS.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347013?state=NC.
What areas and ZIP codes does this agency serve?
The agency serves 24 ZIP codes from its Shelby, NC location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, scheduling, and care team assignments by calling the agency directly at (704) 487-5225.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency offers, is medically ordered and Medicare-covered, whereas non-medical home care (like companionship) is not covered by Medicare; contact the agency at (704) 487-5225 for specifics on scope of services.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since February 7, 1967.
Who owns this agency — for-profit, non-profit, or government?
Atrium Health At Home Cleveland is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost details are not published by CMS; contact the agency at (704) 487-5225 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can call Atrium Health At Home Cleveland at (704) 487-5225 to start the process of arranging care.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/07/1967. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.