Access Home Health
Jacksonville, FL · Medicare-certified home health agency (CCN 687026)
Patient survey (HHCAHPS): 3★
Serves: 59 ZIP codes (is yours included? →) · Phone: (844) 808-9096 · Verify on Medicare Care Compare ↗
Access Home Health holds a 3.5-star CMS quality rating, which is at the Florida state average of 3.5 stars, and a 3-star patient survey rating. These figures come from CMS Care Compare data.
Access Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, and Medical Social Services. It serves 59 ZIP codes from its office in Jacksonville, Florida.
Yes, Access Home Health is Medicare-certified (CCN 687026, certified since December 2019), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for specific services should be confirmed with the agency or Medicare directly.
About this agency
Access Home Health is a Medicare-certified home health agency based in Jacksonville, Florida, certified since December 5, 2019 (CCN 687026). The agency operates under proprietary (for-profit) ownership and provides Nursing Care, Physical Therapy, Occupational Therapy, and Medical Social Services to patients across 59 ZIP codes in and around Jacksonville.
According to CMS Care Compare data, Access Home Health carries a CMS quality star rating of 3.5 out of 5, which is at the Florida state average of 3.5 stars. Its patient survey star rating is 3 out of 5, reflecting patient-reported experiences collected through the CMS Home Health Care CAHPS survey.
On CMS process-of-care measures, the agency reports that 98.43% of patients began receiving care in a timely manner after referral, and 94.01% of patients showed improvement in their ability to walk or move around during the course of care, based on the same CMS data vintage.
These figures are drawn from CMS Care Compare, the federal government's public reporting tool for Medicare-certified home health agencies, and reflect the most recent data vintage available at time of publication. Families are encouraged to review the current listing directly on Medicare Care Compare and to contact the agency for details on staffing, service availability, and specific care arrangements not covered by CMS public data.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Access Home Health is Medicare-certified (CCN 687026) and has been certified since December 5, 2019, so Medicare-eligible home health services ordered by a doctor are covered.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Medical Social Services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Access Home Health has a 3.5-star CMS quality rating, which is at the Florida state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 3 out of 5, based on CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures on Medicare Care Compare at the agency's listing page: https://www.medicare.gov/care-compare/details/home-health/687026?state=FL.
What areas and ZIP codes does this agency serve?
Access Home Health serves 59 ZIP codes from its Jacksonville, Florida office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 59 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific staff availability, scheduling, and service details by calling the agency at (844) 808-9096, and verify current ratings on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since December 5, 2019.
Who owns this agency?
Access Home Health is a proprietary, for-profit agency.
How much does home health care cost and who pays?
CMS does not publish cost figures for home health agencies; contact the agency at (844) 808-9096 for cost information and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Access Home Health at (844) 808-9096 to inquire about starting care.
What are the agency's timely care and improvement measures?
CMS data shows 98.43% of patients began care in a timely manner and 94.01% showed improvement in walking or moving around during care.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/05/2019. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.